Offline Address Book

Posted on 2000-05-02
Medium Priority
Last Modified: 2010-04-08
My company uses Outlook 98 with Exchange Servers inside a firewall.

I just had my account moved to outside of the firewall so I could access my account over the net using a local ISP.

When I did this, I set up Outlook with the Internet Mail service.  Everything works fine, but I lost my Offline Address Book.

When I select the pull-down menu (T)ools, (S)ynchronize, (D)ownload Address Book, I get an error: "Offline Address Book note found."

Where do I specify the location of the Offline Address Book?  Is this feature only available for Exchanger Servers?

Question by:wkhays

Accepted Solution

SMosher earned 300 total points
ID: 2770175
Correct. The Offline Address Book is available only when you are using Outlook with the Exchange Server service. If your account is outside the firewall, you should be able to use that instead of the Internet Mail service. You might want to just create a new profile, answering Yes when you're asked whether you travel with this computer. That will set you up with offline folders.

Also see http://www.slipstick.com/exs/portagal.htm for ways to take the GAL offline. You also might ask the administrator if it's available via LDAP.

Author Comment

ID: 2787008
Thanks SMosher...

I've heard of LDAP, but don't know what it is.

Perhaps this link you sent will help.


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