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Getting rid of extra Removable drive icon

Posted on 2000-05-02
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Last Modified: 2013-12-28
In Win98-SE, I just upgraded the driver to my Syquest SparQ drive. It went well except for adding a fictional additional Removable drive H: as well as the actual one, G:.
I have removed H: several times in the Device Manager but it still shows up in "MY Computer" although no longer in Device Manager. How would I remove it from Device Manager?
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Question by:cma1
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Expert Comment

by:sorgie
ID: 2770383
Did you try to just right click on the icon and see if you can delete it in my computer.
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Expert Comment

by:sorgie
ID: 2770394
also check device manager in safe mode to make sure there isn't a duplicate entry, they only show in safe mode
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Expert Comment

by:scottem
ID: 2770811
You need to also check how the drive is being loaded? Is it in config.sys more than once? Is it under add/remove programs twice? It sounds like you were supposed to uninstall before you upgraded which it should tell you in any readme.txt or instructions that came with upgrade.
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Author Comment

by:cma1
ID: 2770964
Thanks, Scott, I will try these tonight and get back to you all.
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Expert Comment

by:ennisisland
ID: 2771765
Does your system lock up when you click on the "G" or "H" drive/s
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Author Comment

by:cma1
ID: 2771789
Adjusted points from 50 to 150
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Author Comment

by:cma1
ID: 2771790
I have a bigger problem now. When I start to do a backup to the Syquest drive, it comopletes about 88-95% of the backup and then the system hangs.
  If I remove the Syquest drives ( 1 or both of them) in the Device Manager, they are both back in the Device Manager after a reboot.
And both drives (G: & H:) always remain in "My Computer."
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ennisisland earned 450 total points
ID: 2773300
cma1.....did you ever boot into safe mode as sorgie suggested to see if there was duplicate entries for your Syquest drive in device manager? If you did and there wasn't any duplicates.. I would suggest that you check your cmos settings. It depends on how you have your Syquest installed on your system as to what you want to do next. Is your Syquest installed on the Parallel port with your printer piggy backed. or is it installed internally using an IDE or scuzzy connection...in other words what is the hardware configuration your are using for this device?
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Author Comment

by:cma1
ID: 2773580
Ennis, there were no duplicate entries in Safe Mode Devie Manager. I will now check cmos settings. I did not realize that they could be changed by an installation procedure.
The Syquest is an external parallel one, but it shows up in Device Manager as using a Scuzzy connection. The printer uses a separate parallel port.
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Expert Comment

by:ennisisland
ID: 2774446
cma1...cmos doesn't get changed by installation precedures but users sometime inadvertantly do something in cmos that might create a conflict with hardware settings. Has the Syqwest installation created any entries in  (C:\config.sys) if you dont know how to check the config.sys file let us know. Keep in touch.
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Author Comment

by:cma1
ID: 2775960
No changes that I can see in config.sys or autoexec.bat
  The odd thing is that even when Use Device Manager to Remove a device, as I did with both SparQ drives  (G: & H:), when I reboot, they are both right back there in Device Manager.
 I am quite prepare to remove the Sqyuest and try  a clean re-install, but I can't figure out how to remove it from WIN98-SE.
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Expert Comment

by:ennisisland
ID: 2776890
cma1...Did you personally install your Syqwest drive?
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Author Comment

by:cma1
ID: 2777801
I blundered across the solution, a file called connect.exe which had an uninstall option for the updated driver.Thanks for your help.
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Expert Comment

by:ennisisland
ID: 2778130
You are welcome and Congratulations!!! Take care........
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Author Comment

by:cma1
ID: 2852860
Comment accepted as answer
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