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Netscape Navigator & proxy servers

Posted on 2000-05-02
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Last Modified: 2013-12-28
We use a a proxy server to access the internet over a NT 4 network.  99% of users use IE 5.  We have 1 user (using Win 98) who is sort of the webmaster who wants to use both IE 5 & Netscape Navigator to make sure web pages are viewable with both browsers.  He can connect with IE 5 with no problems.  The problem is with Netscape.  When he tries to load it, he eventually gets an error "Server is not responding.  The server could be down or not responding".  When he tries to go to IE then, he's lost all the proxy setings & must reset them.  The weird part is that I, as a domain admin, can run Netscape on his PC without any errors & the IE settings do not change. At least not until he logs on, then their lost.  I also have Netscape loaded on my PC (also running Win 98) & it runs fine.  We have compared the settings on both & they're identical.  Any one have any ideas?  Making this person a domain admin is not an option.  I'd appreciate any input anyone can give.

P.S.  This is my first post to this so if I haven't followed protocol on something, please let me know.        
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Question by:csnyder1
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6 Comments
 
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Expert Comment

by:PCGuru
ID: 2771536
Hmm, do youguys have user profiles on  the network maybe?? I operate my work PC in a similar environment and can run multiple windows of IE5 and NS4.72 side by side, and none of my proxy settings get screwed.

Cheers,
Guru

P.S. Your approach to this site looks fine to me.
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Author Comment

by:csnyder1
ID: 2773282
PCguru, Thanks for your response.  We don't set user profiles when we set the user up on the network. The profile portion of the setup only defines what the login script is & where the home directory is on the network.  However, I'm wondering if it isn't a registry key.  The PC was setup & all the software installed, by our Network admin.  Could there be some registry demon that set up a key somewhere that reigns access over this particular program?  We've tried uninstalling Netscape & reinstalling under the users ID but it didn't solve the problem.  Could there be a rogue registry value out there?  How would I find it?  I apologize that my comments are so long. I'm just long winded by nature.
Thanks for your help!!
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Expert Comment

by:PCGuru
ID: 2773817
Hey, cool man, as long as you get the point across (no pun intended) it helps to get better results anyway. There are some program locks that can be put on a users login but will check with the Netware guru's where I work and see if I can'tt track it down for you.

Cheers,
Guru
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Expert Comment

by:PCGuru
ID: 2773832
Point to clarify, meant that the Netware guys are using Netscape Enterprise server and may have a clue if this can be set with policies, rights, or permissions. Didn't mean to confuse you.

Guru.
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Accepted Solution

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Biryets earned 100 total points
ID: 2812793
I've also experienced a similar porblem with my network, and I think that I can provide a solution.
Firstly I guess your freind is logging on as guest. the Guest account on windows NT is not a true user account. I bet it resets even the desktop short cuts. Any way the whole point is try creating an acount for your friend on the network domain and use the same seting. in this way the settings should not reset.
As for the porblem with netscape, have you tried crosschecking with the proxy settigns under edit\preferances\advanced and also set the port settings accurately (i.e. socks port at 1080) and corsschecked with your proxy program to see if you have enabled it? If all is ok then there should be no problem.
Good luck
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Author Comment

by:csnyder1
ID: 2817849
I don't think Biryet's has solved my problem.  1.  the user is not logged on as a guest, they're logged on as a domain user.  2. If proxy settings weren't set correctly, wouldn't I have trouble launching Netscape as well on that PC?  

Am I totally off on my assumption?  
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