Solved

Error Message

Posted on 2000-05-04
7
340 Views
Last Modified: 2012-06-27
After I open WordPerfect8, whenever I tried to copy a WP file from the hard drive to a diskette, the error message window with the title "SmartHeap Library" appeared, and it indicated "MEM_BAD_POINTER" as the error.  I had to click on "Cancel" to get rid of this message.  But when I did that, WP8 closes and my PC freezes during the shut down process.

Any way to fix this problem?
0
Comment
Question by:dcaspsc
7 Comments
 
LVL 13

Expert Comment

by:oldgreyguy
ID: 2779249
WP8 Suite has a Service Pack 7 out, that is available for download from Corel, or you can purchase it for 10 bucks:

https://livewire.corel.com/cfscripts/revisions/order.cfm

I realize this is not an answer to your query, but if all else fails this may fix the issues you are dealing with
0
 
LVL 15

Expert Comment

by:hewittg
ID: 2780308
Dc,
This refers to your problem.

Glenn

http://www.zdsftp.com/support/prs/art00925.html
0
 
LVL 8

Accepted Solution

by:
GEM100 earned 100 total points
ID: 2797226
Update your Norton Navigator from 1.0b to 1.0c. I had a friend with such problem, and thats the correct solution.
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 

Author Comment

by:dcaspsc
ID: 2797846
The Norton Navigator update from 1.0b to 1.0c came in a PDI format.  And the installation instructions were very confusing.  A MCPY file (which I had no idea what that was) is needed to run this PDI update.   Finally a co-worker told me what I have to do in order to install this update.
0
 
LVL 15

Expert Comment

by:hewittg
ID: 2797999
Gem,
That was stated in my comment as the solution.  Did you look at the website I provided?

Glenn
0
 
LVL 8

Expert Comment

by:GEM100
ID: 2801533
You never stated that.
0
 
LVL 8

Expert Comment

by:GEM100
ID: 2801552
Oh, yeah, I went to that site, it really says it. Well, as I said, I had a friend with EXACTLY the same problem, and that was the only solution found. It was one of the guys in the computer store who suggested the solution, and it worked.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
PC freezes and shutdowns becoming more frequent 17 119
RAID, not sure what Type ?? 14 138
Best RAM for a PC 4 63
Multiple times a day Computer loses internet connection 17 86
Is it worth it to buy an Echo? In a word, yes! For me it was definitely worth it. I use mine on a daily basis. Prologue & Privacy At first, I was very skeptical about the Amazon Echo. In general, I don't like voice assistants. I don't li…
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question