Sent faxes are garbled using WINFAX PRO 9!
Posted on 2000-05-05
I am using Winfax Pro version 9 with Windows 98. I have a US Robotics 56K
WIN Internal PCI modem. I set up this modem as a generic Class 2 modem
(other than the USR Voice modem option). Installation went great with
Winfax PRO. To check this setup I faxed a simple text file to the EFax
service (This service is free of charge and sends faxes to me through the
e-mail to my e-mail account).
What I got back through the e-mail is a garbled output of what I faxed.
What I mean by "garbled" is that the lines of the text ran into each other,
other parts of the text are missing. The E-fax service in the past was able
to send me through the e-mail very good reproductions of output from real
fax machines, so I know the service works.
Is this a compatibility issue with my USR modem and the E-fax modem? Are my
WINFAX PRO settings wrong to my modem? I tried dropping the send rate from
14400 to 9600 bps, no help at all. Do I need to drop it further?