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jamgramet

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Scanner gets background color wrong, why?

When scanning with my Scanjet 5100C, the white background of the doc appears colored in the viewer (purplish color). I'm scanning a bill which is mostly black text on a white background, blue logo at the top. Any ideas?
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johlari

I have heard of instance whre changing the cable from the PC to the scanner fixes this.  If it is not the cable, then the problem is most likely a failing CCD in the scanner and it will need service.
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briansinc

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