Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Scan.Jet 6270A

Posted on 2000-05-07
1
Medium Priority
?
877 Views
Last Modified: 2013-12-15
I have a 6270A  is that the same as a 6250.  If so, When I installed the software the Scanner doesn't work consistantly.  Wehn I first installed the software, it worked, then I went to HPsupport driver base and downloaded the drivers for the 6250Cse and installed them.  Now it just doesn't work.
0
Comment
Question by:tdavis1050700
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 2

Accepted Solution

by:
briansinc earned 150 total points
ID: 2816384
hi
the model no yu have quoted refers to the hp 6200 series of scanners
you will only have the 6250c if you have an adf on the top if the scanner

as far as your scanner software not working properly since the download i would not recommend downloading any software patches unless you have a problem with the scanner
i would recommend that you uninstall the scanning software completely using the uninstall program within the scanning software
then
restart the pc and reinstall the scanning software
then restart and connect the scanner and try scanning
if scanner still not scanning give more details as to your pc cnfiguration and also what way the scanner is connected usb or scsi, operating system, if usb what usb (you can find this in device manager), if scsi which scsi card as there is none provided with this scanner
best of luck!!!
0

Featured Post

Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Well I am not sure whether i deserve anything (credit or points) for this article, since I have not written the source code but discovered the same while browsing the net. I only wish to help EE users save some money and probably help the environmen…
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question