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Scan.Jet 6270A

Posted on 2000-05-07
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Last Modified: 2013-12-15
I have a 6270A  is that the same as a 6250.  If so, When I installed the software the Scanner doesn't work consistantly.  Wehn I first installed the software, it worked, then I went to HPsupport driver base and downloaded the drivers for the 6250Cse and installed them.  Now it just doesn't work.
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Question by:tdavis1050700
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briansinc earned 50 total points
ID: 2816384
hi
the model no yu have quoted refers to the hp 6200 series of scanners
you will only have the 6250c if you have an adf on the top if the scanner

as far as your scanner software not working properly since the download i would not recommend downloading any software patches unless you have a problem with the scanner
i would recommend that you uninstall the scanning software completely using the uninstall program within the scanning software
then
restart the pc and reinstall the scanning software
then restart and connect the scanner and try scanning
if scanner still not scanning give more details as to your pc cnfiguration and also what way the scanner is connected usb or scsi, operating system, if usb what usb (you can find this in device manager), if scsi which scsi card as there is none provided with this scanner
best of luck!!!
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