Solved

Scan.Jet 6270A

Posted on 2000-05-07
1
867 Views
Last Modified: 2013-12-15
I have a 6270A  is that the same as a 6250.  If so, When I installed the software the Scanner doesn't work consistantly.  Wehn I first installed the software, it worked, then I went to HPsupport driver base and downloaded the drivers for the 6250Cse and installed them.  Now it just doesn't work.
0
Comment
Question by:tdavis1050700
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 2

Accepted Solution

by:
briansinc earned 50 total points
ID: 2816384
hi
the model no yu have quoted refers to the hp 6200 series of scanners
you will only have the 6250c if you have an adf on the top if the scanner

as far as your scanner software not working properly since the download i would not recommend downloading any software patches unless you have a problem with the scanner
i would recommend that you uninstall the scanning software completely using the uninstall program within the scanning software
then
restart the pc and reinstall the scanning software
then restart and connect the scanner and try scanning
if scanner still not scanning give more details as to your pc cnfiguration and also what way the scanner is connected usb or scsi, operating system, if usb what usb (you can find this in device manager), if scsi which scsi card as there is none provided with this scanner
best of luck!!!
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

To Enable Full Function of the Microsoft Office Keyboard (RT9450) in Vista 64 and Windows 7 These instructions worked for me using IntelliType v 6.1, but later versions of IntelliType might also work.  These suggestions work on Vista 64 bit, but …
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question