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connection to internet

Posted on 2000-05-07
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Last Modified: 2010-04-14
I can connect to internet.
but why it cannot stay long.
It will suddently disconnected after about few minutes.
I am using blue thunder modem via com2
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Question by:anwar12
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compmania earned 200 total points
ID: 2786177
What browser are you using?
Probably IE, try going to tools, internet options, connections, click the ISP you use and click settings, advanced, uncheck disconnect when idle and disconnect when no longer needed.

Hope that helps :-)
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by:anwar12
ID: 2786230
Both of it already uncheck by default.
But what does it mean by:

try to connect ... times
wait ... seconds between attempts

for the 1st blank it is filled by 10
2nd blank by 5

sometimes can connect for more than 30 minutes also.
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by:compmania
ID: 2786274
That is for if the modem dials and does not connect.

Try this:

Start the computer and hit F8 several times until the new menu comes up,
choose safe mode.
After it loads up you want to go to device manager
(right click on my computer, choose properites, device manager tab at the top)
remove all modem devices,
any "ghost" devices (ones listed more than one time and are not listed in normal mode)
and any that have yellow !'s, ?'s or red X's.
Restart
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Expert Comment

by:Omega5
ID: 2787239
have you contacted your ISP about this problem?? I had similar problems with my ISP, but on contacting them, the problem was found that the modems at their end didn't like handshaking with mine correctly. With a firmware update to my modem it now works fine.
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by:anwar12
ID: 2787315
thanks compmania
it works
really thanks
and thanks also for any comments
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