Link to home
Start Free TrialLog in
Avatar of Syth
Syth

asked on

Windows Update

My computer freezes when I try to access the 'product update' link at the windows update site.  Have tried reinstall of Internet Explorer, removal of existing files which enable this process - all with use of help from Microsoft.  No body seems to have the answer. RD
Avatar of hewittg
hewittg

Syth,
I would try and clean all your temp interet files.  In ie, tools, interent options, remove temporay interent files. This may be the problem.  
I would also recommend the maint. stuff,
ie
sfc
defrag
scandisk.

Hope this helps.

Glenn
Avatar of Syth

ASKER

Awmtie's suggestion contains new help not previously referenced by Microsoft Tech staff.  Will try these outk, Thanks, Syth
ASKER CERTIFIED SOLUTION
Avatar of gonzal13
gonzal13
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Syth

ASKER

Thanks gonzal13. I may not get my question answered at ://www.microsoft.com/technet/support/default.htm but it wont be from lack of places to look - very good site.  I'll let you know later how it works out. Syth
Avatar of Syth

ASKER

Awmtie: Didn't mean to slight you or your suggestion which was very useful-jsut didn't know how to split the points I had available.  Thanks a lot, Syth