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Windows Update

Posted on 2000-05-09
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Last Modified: 2013-12-28
My computer freezes when I try to access the 'product update' link at the windows update site.  Have tried reinstall of Internet Explorer, removal of existing files which enable this process - all with use of help from Microsoft.  No body seems to have the answer. RD
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Question by:Syth
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6 Comments
 
LVL 15

Expert Comment

by:hewittg
ID: 2792665
Syth,
I would try and clean all your temp interet files.  In ie, tools, interent options, remove temporay interent files. This may be the problem.  
I would also recommend the maint. stuff,
ie
sfc
defrag
scandisk.

Hope this helps.

Glenn
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LVL 1

Expert Comment

by:Awmytie
ID: 2792822
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Author Comment

by:Syth
ID: 2793734
Awmtie's suggestion contains new help not previously referenced by Microsoft Tech staff.  Will try these outk, Thanks, Syth
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LVL 13

Accepted Solution

by:
gonzal13 earned 200 total points
ID: 2799019
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Author Comment

by:Syth
ID: 2802010
Thanks gonzal13. I may not get my question answered at ://www.microsoft.com/technet/support/default.htm but it wont be from lack of places to look - very good site.  I'll let you know later how it works out. Syth
0
 

Author Comment

by:Syth
ID: 2802017
Awmtie: Didn't mean to slight you or your suggestion which was very useful-jsut didn't know how to split the points I had available.  Thanks a lot, Syth
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