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Opening an attachment of a picture that was scanned!

Posted on 2000-05-09
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Last Modified: 2013-12-28
I emailed my sister with a picture that I scanned and it saved it as a bmp. which goes into the paint accessory. My sister rcvd the email but she can't open the attach pictures because it tells her she does not have a PDF. What is this and how does she open the attachments?. Thank you....
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Question by:gamey
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Expert Comment

by:Asta Cu
ID: 2794886
Is your sister's also a PC with Windows?  If the file is not corrupted, then perhaps if she moved it to her Windows directory and tried this, she can see if it shows as wallpaper on her desktop:

1.  Move the *.bmp file to her Windows Directory

2.  Right click a blank spot on her desktop and choose Properties

3.  On the BACKGROUND tab, browse and select the *.bmp file you sent her

4.  Then hit APPLY.

Let us know if this works.

A PDF file is a processed document type that requires a special reader to view.  Adobe Acrobat Reader is FREE for download and can help view PDF files.

http://www.adobe.com/products/acrobat/readstep.html

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LVL 27

Expert Comment

by:Asta Cu
ID: 2794897
As a rule, rather than saving your digitized images in BMP format, JPG (Jpeg) format provides good results especially size-wise for internet mail purposes.  This I find helpful and hope you will as well:

http://support.microsoft.com/support/kb/articles/Q259/4/44.ASP?LN=EN-US&SD=gn&FR=0


Opening an Image File Does Not Display the Image

--------------------------------------------------------------------------------
The information in this article applies to:

Microsoft Windows 98 Second Edition
Microsoft Windows 98
Microsoft Windows 95

--------------------------------------------------------------------------------
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.


SYMPTOMS
When you double-click an image file (such as a .jpg, .gif, or .bmp image file), the image is not displayed and the Open With dialog box does not appear. When you remove and then reinstall any third-party software that is associated with the files, the problem is not resolved.



CAUSE
The registry entries for the affected image file types are incorrect or damaged. This can occur if you removed third-party software that was associated with the files, or you reinstalled Windows 98.



RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).

You must modify the appropriate registry entries before you reinstall the third-party software.

..gif Files
Key: Hkey_Classes_Root\.gif
Value: default
Data: "giffile"
..jpg Files
Key: Hkey_Classes_Root\.jpg
Value: default
Data: "jpegfile"
..bmp Files
Key: Hkey_Classes_Root\.bmp
Value: default
Data: "Paint.Picture"




MORE INFORMATION
Invalid or damaged file association data in the registry may cause problems with file association, and you may not receive an error message.


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Accepted Solution

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dan5477 earned 75 total points
ID: 2795081
Could be a simple fix...it is possible that once upon a time your sister used a program such as Adobe Acrobat..to view Pictures and set that as the default program to view them...and THEN removed the reader from her machine..now windows goes looking for the reader because it's been told to use it to open Pictures, hence the error.  All she would need to do is right click the file and select open with and choose paint or another graphics program.  Let me know if this was the problem.

Dan
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LVL 27

Expert Comment

by:Asta Cu
ID: 2795180
:)
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