Posted on 2000-05-11
OS: NT 4.0 WS SP5.0
NOS: Netware 4.11
When trying to print corrupt word documents, we get the following msg:
Error writing to <print queue> for document <name>. The requested resource is in use.
Do you wish to retry or cancel the job?
Once the user sees this message, she cannot print from any other applications like Netscape, Excel, Notepad, etc. The only solution right now is to reboot.
How can the user clear the machine in an easy manner so she can print from other applications without having to reboot?