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win2k + nt4 + RAS + Exchange HELP HELP

Posted on 2000-05-12
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Last Modified: 2010-04-08
I have a user set up to use RAS on a laptop, it connects to the NT4 server ok via RAS
Out look works BUT the user cannot see any mails etc and cannot send mail I'm ok win win2k and NT but my knowledge of Outlook is zero

The question is how should it be configured so that when used remotly mail can be sent and recieved as if it was connected to the lan in the office.

I have tried using the connect wizard and the error I got trying to recieve and send mail was
"The Remote Access Service is not set up set it up thgough the Options menu"

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Question by:dramsden
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Expert Comment

by:fledermaus
ID: 2804091
try this:
---------
If you have not already done so, set up and start Microsoft Outlook on the computer you want to use from a remote location.


If you have not already done so, create a personal folder (.pst) file on your computer.


Set options for your mail delivery service.


On the Tools menu, point to Synchronize, and then click Download Address Book.
If you are not already connected to a network, you need to use Dial-up Networking to specify a connection. If you have already specified a dial-up connection, that connection is established automatically.

Learn about specifying a dial-up connection in Outlook.

Set messages to be delivered to your personal folder file.


Quit and then restart Outlook.
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Author Comment

by:dramsden
ID: 2804165
Fledermaus,

outlook started and works in the office for the user ok

I presume the .pst file is therefore OK

mail delevery service setting ?????

sync I can work out

Dial - up connections I need info on pls
within outlook NOT RAS that works fine

message delivery options detail pls

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Accepted Solution

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tstaddon earned 200 total points
ID: 2873148
dramsden,

I suspect the reason your current setup doesn't work is that you don't have the Offline Folder enabled. Exchange isn't like POP3- you actually have to have access to the LAN-based mail folders in order to use the full functionality of the Exchange account. If you have any experience of Lotus Notes, Synchronisation is analogous to Replication.

To enable this:

First, DISABLE Offline Access within Outlook (Tools-Services-MS Exchange Server-Properties), in the Offline Folders dialog disable the Offline Folder.

You can then specify a new Offline Folder, re-enable offline access, and the next time you fire up Outlook you will be able to Synchronise the LAN folders with the Offline Folders.

Secondly, set email to be delivered to the LAN folder (not the PST) but set up a global rule to move new messges to the PST on receipt. This achieves the same as delivering to a PST but retains the LAN folder functionality (eg shared calendar etc).

Thirdly, if your RAS connection  maps drives or uses Netware, create a clone connection in My Network Places which uses the same IP and modem settings but with all non-Exchange related services disabled (eg Netware client). This new connection should be the one you use in Exchange Server Properties-> Dial Up Networking.

Once this is set up, you can either press F9 to dial in (in which case it'll Synchronise, send, receive, archive and disconnect with minimal intervention), or you can use Remote Tools to for more flexible retrieval of email.
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Author Comment

by:dramsden
ID: 2873184
Wow thatnks this in uncanny I was wondering if anyone would post an answer on the way t work today and there it is I will try this and let you know how I get on
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Expert Comment

by:tstaddon
ID: 2873800
Also, while I think of it...

You say Outlook dial-up rather than "RAS". The two are actually the same, as Outlook has no specific internal dial method. It merely uses an existing Dial-up Networking connection.

You could technically also use Outlook "online" as you would in the office, provided you connect the RAS connection before opening Outlook.
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