Unable to Establish a Connection
Posted on 2000-05-12
Compaq Presario with Celeron 433mhz running Win98SE.
External V90 Acer USB Modem.
Norton Utilities Tests the Modem as OK.
When dialling into my ISP I get the following messages -
"Connected to remote computer" followed by- "Verifying user name and password" followed by- "Unable to establish a connection" "Does not respond to a network request".
My Modem is working because it is connecting to the remote computer, however it appears that the two are not 'on speaking terms'.All requests for help from my ISP have resulted in lots of 'setting adjustments' but still no luck in connecting.
I have also tried using an internal PCI 56 kbps ITU V90 modem, with the same result.I have recently re-formatted the Hard Drive on an IBM with modem problems (different problem) and would like to avoid doing the same thing with the Compaq . Any ideas??