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Printerproblem

Posted on 2000-05-15
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Last Modified: 2013-12-28
We have a Hp890c on our win98 network. We have 8 PC's on the network. As soon as we try to print the printer prints only a few lines then the following message appears: Unknown system error, windows must be shut down.Please help.
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Question by:HUGENOTE
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Expert Comment

by:wlaarhov
ID: 2810609
Did you install the complete set of printersoftware local on each of the pc's or do you just connect via the network?
Anyway, the only way to get it working is to direct attach (parallel port) the printer to each individual PC and go through the complete installation procedure.
After that you can put your printer back on the origional system and connect to the shared printer via the network.
HP Deskjet printers use a lot more software than just the drivers.
In fact None of these printers are actual network printers (except the HPDJ2000), so you will not get support from HP.
But I have installed several printers like this and I use a 720 at home installed like this.

Hope this helps.

Greetins.
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Expert Comment

by:anthonyp
ID: 2810633
Does your printer have a jet direct card?
Is the printer connected to a pc or hub??
Is the problem one pc or all??
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Accepted Solution

by:
BokJedi earned 50 total points
ID: 2812115
Un-install all the drivers on each computer and then re-install them onto the network.

good luck :)
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Author Comment

by:HUGENOTE
ID: 2816158
THANX.
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