Color drop on HP890C
Posted on 2000-05-17
Replaced cartridge on HP with new one. Now only prints yellow and red. Replaced this cartridge with second, new cartridge - will only print blue! (Black continues as normal) HP support suggested cleaning contacts with alcohol; did so; no change. Reinstalled driver; replaced cable (both for the heck of it). If I swap both cartridges, they continue to print colors as noted above. Any idea how to fix?