Missing Fonts

Posted on 2000-05-18
Last Modified: 2013-12-02
I have noticed a problem with fonts in Notes. They aren't all there!

A significant number of the fonts on my PC are not showing in the Font list in Lotus Notes. I checked another PC and they are also missing some fonts from the list in Notes. Now for the truly weird bit, the fonts thjat are missing vary from PC to PC!

Anyone have any clues on what might cause this or how to fix?
Question by:gbentley
  • 3
  • 2
LVL 15

Expert Comment

ID: 2820835

In your WindowsControl Pannel can you check what fonts are there and what ones are missing.  Can you give me an example of one that is missing which might help.

Also if there are multiple occurances of the same Font ie Arial Narrow and Arial Narrow Bold also exists then this will only show up once in Lotus Notes - Arial Narrow will only show up.

Any more info you have would help.



I will have another look at this problem later for you.

Author Comment

ID: 2824043
OK - To use Arial as an example, Notes does show several of the variations, but not all.

Arial, Arial Black, Arial Condensed Bold, Arial Narrow & Arial Rounded show in Notes but Arial Narrow does not.

Another example, Verdana is showing in Notes on my PC but not on a colleagues.

This is the real strange bit, in that the behaviour is different on different PCs.
LVL 15

Accepted Solution

lyonst earned 500 total points
ID: 2824907

Some more info for you. 3 additional possible causes.

1.  This error will occur any time more than 250 fonts are available in the operating system for indexing in Notes. These fonts may be available either in the system's font folder, or through a Font Manager such as ATM.

Notes R4.x uses an 8-bit indexing ID to build a table of available fonts on the system, allowing Notes to index up to 250 fonts. This 250 font indexing limit is a current limitation of Notes. An enhancement request has been submitted to Lotus Quality Engineering to expand the number of fonts Notes is capable of indexing.

Since the font table that Notes builds is highly dependent on the operating system font ID assignments, there is no clear pattern to which fonts will be included in Notes. The current recommendation is to use a Font Manager such as Adobe Type Manager on each machine to partially control the indexing order of fonts. The customer should reduce the number of fonts in the system folder (either Macintosh or Windows) to include only standard fonts. The customer should only use these fonts when designing views in Notes. Additional fonts may be activated by a Font Manager. With this approach, all system fonts will be indexed first, and therefore, any fonts used in a Notes View should be available.

2.  Open the Fonts folder in the Windows Control Panel. From the menu, select View, Options (or Folder Options), and switch to the True Type tab. There is a setting called "Show Only TrueType Fonts in the Programs on my Computer". If this property is enabled, the normal default fonts will not be available to Notes.

3.  Another reason for this may be what printer driver (Printer) is insatlled on each machine which may cause inconsistincies or restrictions in whatever fonts are being displayed.

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center


Author Comment

ID: 2831629
Thanks for that. Lotus were telling us there was no known issue.

Expert Comment

ID: 4073133
I have the same problem but the three possible causes didnt' help.

1.  I have 158 fonts installed
2. changing TrueType settings have no effect
3. reinstalled drivers didnt' help

Furthermore, the fonts show in 123 but not Word Pro.  123 shows 158 fonts but WP shows only 2 fonts.  

Any suggestions?

Author Comment

ID: 4091431
Spiffy - this problem and solution is with Notes. It doesn't apply to any other Lotus products. AFAIK.

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Source for hiragino font? 7 430
Add fonts to ghostscript 1 402
Multi-state icons - where can I get them? 3 480
Test server 2003R2 for font corruption 4 108
The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
A project that enables an administrator to perform actions within a user session context not just at the time of login but any time later on day(s) or week(s) later.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question