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Win NT PC will not boot: 'strike F1 to retry reboot, F2 for setup utility'

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OVERVIEW:

Today my PC crashed for the last time - it cannot be rebooted.

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PROBLEM:

Each time I try to reboot my Win NT 4.0 Dell desktop computer, the following happens:

1. The Dell logo appears, identifying the system as "DELL OptiPlex GXI 400 MTbr, BIOS Revision A09".

2. On the next screen, I see:

...
SCSI ID:0
LUN: 0WDIGTL WDE4360-1807A3 - Start Unit Request Failed

SCSI ID:2
LUN: 0SEAGATE ST34520W

strike F1 to retry reboot, F2 for setup utility

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PROBLEM BACKGROUND:

My computer has behaved well since I got it in October, until about April or May. At that point, it started crashing several times per week. By crash, I mean locking up so that not even the Task Manager could be called.

Today, while using some brand new software, it crashed differently, with the "blue screen of death". I tried to reboot, but got an error that said something like "Error loading operating system". Subsequent reboots led consistently to the problem described above.

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Thank you.

kalyn44

if you have scsi devices on the computer you will need to run a repair and reinstall those drivers

Mark Ebden

ASKER

Thank you Kalyn - how do I do that? I don't know much about computers.

--Mark

oldgreyguy

from the looks of your information, the boot drive (SCSI ID 0)is not responding, but the second drive( SCSI ID 2)does...... I would lean toward the boot drive dying. You don't need any drivers for your scsi hard drives

Mark Ebden

ASKER

Hi,

Thanks for looking into this. My error message has changed, even though I didn't do a thing except wait a day. Maybe this offers a further clue. I get past those two SCSI messages, and now in the "OS Loader" page, I get:
...

Disk I/O error:

Status: 00000100
NTDETECT failed

<And the screen hangs there>

--Mark

ASKER CERTIFIED SOLUTION

SunBow

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DanR

If you bought it in Oct., it's still under warranty. Call (or email) Dell tech support. Make them fix it.

Mark Ebden

ASKER

Thanks for all your suggestions. In the end I had to return the drive to Dell for a new one, which I'm waiting on.

Don't you just love computers??!!

--Mark