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Only subject received no attachments or body text

Posted on 2001-06-08
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Last Modified: 2013-12-18
Please help!

On receiving mails in Lotus Notes 4.6, from a third party (Exchange Server), we are expecting 4 hyperlinks and a .pdf attachment.

None of these appear in the body of the mail when we receive it, we are only getting the subject or header of the text.

The failing mails are being sent by an automated process via a web-server we believe.  However, when the mails are sent manually, we receive them fine with all the links and the attachment.

Please can you suggest things that we can look for or test.

If you need additional info, please ask :o)

Neil
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Question by:NTIVER
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Expert Comment

by:HemanthaKumar
ID: 6167915
Obvously the problem is with the sender.

THe configuration of exchange or whatever should be analysed.

~Hemanth
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Author Comment

by:NTIVER
ID: 6168037
Remote mail is actually coming from a Eudora mail package and not Exchange - sorry.  Are there any known issues sending mails automatically through Eudora to do with attachments?
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Accepted Solution

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HemanthaKumar earned 600 total points
ID: 6168297
I am not very sure about Eudora, how it functions. But I am sure that Eudora has some incompatibility issues with other softwares.

Check this link for FAQs on Eudora.
http://www.eudora.com/techsupport/newton/newton_faq.html#othermail

Also check with the vendor about this issue.

Hope this helps

~Hemanth
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Expert Comment

by:Gwr
ID: 6176044
Hi
definitely not your problem
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Author Comment

by:NTIVER
ID: 6827455
Just clearing down some old questions.

Thanks 4 all your help.

Neil
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