Solved

Event Viewer: The 3Com dRMON SmartAgent PC Software service failed to start

Posted on 2001-06-09
3
525 Views
Last Modified: 2013-12-28
Everytime my computer boots, I get a warning that something didn't go right, and I should use the Event Viewer to check it out.  I visited the Event Viewer and saw only one thing out of the ordinary:

"The 3Com dRMON SmartAgent PC Software service failed to start due to the following error: The system cannot find the path specified."

This seemed to happen often so I think it is what is the problem.

How do I fix it pls?  I don't know much about computers so please be detailed.


Thank you,

Mark
0
Comment
Question by:Mark Ebden
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 15

Expert Comment

by:lyonst
ID: 6173418
Hi,

Try ..

In Win NT 4.0 - Go to the Network dialog box, select the "Services" Tab and select "3Com dRMON SmartAgent PC Software"

In Win NT 3.51 - In Network, under, "Installed Network Software", highlight "3Com dRMON SmartAgent PC Software"

Click REMOVE.

Cheers,

T.
0
 
LVL 4

Accepted Solution

by:
tk36 earned 300 total points
ID: 6176622
Hi
2 possibilities :
 1. You are not running 3Com dRMON SmartAgent
PC Software but the service was set to start automatic.
OR
 2. You are actually running the software but the file you need to run is not in the path (mine is in %SystemRoot%\System32\drmon\smartagt\smartagt.exe )

If 1 the answer is to disable it (Control Panel \ Services, highlight this: 3Com dRMON SmartAgent
PC and select STARTUP then select DISABLE )

If 2 locate the file smartagt.exe. and check against this registry value HKLM\SOFTWARE\3Com\dRMON SmartAgent\CurrentVersion\Pathname

Hope this gives you some ideas.
0
 

Author Comment

by:Mark Ebden
ID: 6179960

Hi there,

Much more elegant than the first suggestion!  I couldn't find the smartagt.exe file, so I went with option #1.


Thank you,

Mark
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question