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Prints 4 copies of everything

Posted on 2001-06-09
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Last Modified: 2010-04-12
I run an epson 440 and a Canon LBP-4 Laser printer and they both print several copies of everything though I only ask for 1. The Canon also keeps giving a page full error. The Canon is on another pc on a Win98 network.
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Question by:graceco
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8 Comments
 
LVL 16

Expert Comment

by:theo kouwenhoven
ID: 6176498
have you checked the number of copies in the printer-properties or in the (hardware)-setup of the printer.
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Expert Comment

by:slink9
ID: 6176902
The page full error means that you don't have enough memory in the laser to handle the image you sent to it.  If you add more memory to that printer the error should go away.  Laser printers have to compose the entire page in memory before printing it.  This may have something to do with the multiple copies.  The printer itself may be set to print multiple copies and may only be changeable from the printer's control panel on the machine.
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LVL 16

Expert Comment

by:theo kouwenhoven
ID: 6183580
Are you sure that the cannon give a page full of error, or are you sending Postscript to a non-postscript printer.
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Expert Comment

by:craig_goss
ID: 6200549
I have come across this problem myself before as well.  The number of copies set in the printer will over ride the number of copies you choose to print from the PC (or what is set with the driver).  Take the printer offline and go into the setup of it where the "number of copies" is and reset this to "1".  Good luck
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LVL 16

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by:theo kouwenhoven
ID: 6201565
craig_goss

Hey... I think that is what I already proposed in my comment !!!!!
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Author Comment

by:graceco
ID: 6205904
I will try and find how to make that change and see if that fixes it.
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LVL 3

Expert Comment

by:pete1968_be
ID: 6232807
Hi,
The multiple copy printing can also be set if you go to printer settings, right click on the driver icon choose print preferences.
The porblem you have with the canon is in fact that the image you are sending to the printer occupies more memory as there is in the printer, you have got two options, you might add additional memory to the printer, or cheaper and simpler, lower the resolution of the job you send to the printer.

Kind regards,

Pete
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