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Outlook 2002 (XP)--Fax address in Address Book

Posted on 2001-06-10
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Since installing Outlook 2002, I find the Address Book lists two addresses for many people--one for their e-mail, the other for their fax.  Since only the names come up in Address Book, one can't readily tell which is which in order to send an e-mail.  Is there a way to filter out the fax numbers from the list?

I am told the reason Outlook 2000 didn't do this for me is that it was set for Internet Mail Only and that prohibited the fax numbers from being shown.

Is there a way to show only e-mail addresses in Address Book either by changing the settings or by using third party add-on software?  I realize I could file the fax numbers under something else in Outlook but this seems a little silly.  As it now stands, the setup seems like a major inconvenience for sending e-mail.

Thanks for any help.

James
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Question by:jesschoen
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Neo_mvps earned 1200 total points
ID: 6173740
No to the first paragraph because it is hard coded into Outlook's address book provider to show email and fax addresses.

Second paragraph is correct.  The address book provider under Outlook 98/2000 Internet Mail Only had to be fully compatible with OE since they could share the same data.  The Corp/Workgroup versions of 98/2000 does show email and fax addresses just like OL2K2.

At this time there isn't a UI element in Outlook that allows for suppresion of FAX address.  Best advise is to stick the numbers in the Notes section or use telephone entry that isn't labled fax.

Cheers,
/Neo
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by:jesschoen
ID: 6173852
As I looked at it some more, it looks like the first of the two duplicate names in the address book (as it comes up when one hits "to" in the e-mail) is always the e-mail address.  If one keeps this in mind, it might not be as big a problem as I thought although the duplicate names do clutter up the selection possibilities.

Thanks for the comments.
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