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My COMPAQ PROLIANT ML530 Server Reboots Abruptly

Posted on 2001-06-12
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Last Modified: 2011-09-20
I am running SAP Production Server on COMPAQ PROLIANT ML530 running SAP R/3 4.0B on SQL Server and My server Randomly reboots stating some unknown problem..Is any one facing the same problem...?..Can any one help me with some solution...Compaq people are not providing with enough support..
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Question by:VALLABHANENI
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6 Comments
 
LVL 7

Expert Comment

by:frache
ID: 6180195

- Compaq Proliant ML530 are very reliable.
- You can test hardware with Smartstart CD ... test memory ...
- Win NT 4 ? SP5 ( sp-service pack) or SP6A ? SQL server version ? SP for SQL server ?
- Memory size ?
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Author Comment

by:VALLABHANENI
ID: 6180401
Dear Frache,
We are in acritical case as it is our SAP Server. My ML530 runs Windows NT 4 and reboots abruptly randomly leaving an event messgae that Compaq Recovery System Shuts down thye server and reboots at very random times. I have called to Compaq and I have updated all related Support-Packs and Drivers. There is no trace in the event viewer, it has to be a hardware issue and that's of damn sure! I have run complete Compaq diagnostics with no errors and the problem remains unsolved. I strongly suspect three areas the XXEON Processor/RAM/Motherboard. Lets wait till COMPAQ comes out with a solution for this Mysterious Problem..

I use NT 4.0 eith SP5 SQL Server 7 with no SP and RAM is 1GB and 3x36GB HDD with RAID5 and 3x9GB HDD with RAID0 Running SAP r/3 4.0B.

Now when we ported the same system on another compaq server proliant 3000 this is running fine..
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by:frache
ID: 6181144
Ok, ...
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LVL 16

Expert Comment

by:Kyle Schroeder
ID: 6182517
I would suspect RAM, bad memory is one of the few things that will cause a spontaneous reboot.  Another potential is heat...is the heatsink/fan properly attached to the CPU(s)?

-d
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by:ComTech
ID: 6283823
Hi all,

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This question is being removed for lack of communication from the Questioner, or Expert involvement.

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