<div>
Claire: Before attempting the installation, hit ctrl-alt-del and end task on everything EXCEPT explorer and systray. Then install.
</div>


Claire: Before attempting the installation, hit ctrl-alt-del and end task on everything EXCEPT explorer and systray. Then install.

<div>
ClaireC, you have had some time to try the solutions posted. Did any of them solve your problem? If so, please accept that experts comment as the answer. If not, post more information and the experts will be notified and provide more assistance.<br />
<br />
PandoraMod<br />
Moderator @ Experts Exchange<br />
e-mail: pandoramod@experts-exchang<wbr />e.com
</div>


ClaireC, you have had some time to try the solutions posted. Did any of them solve your problem? If so, please accept that experts comment as the answer. If not, post more information and the experts will be notified and provide more assistance.

PandoraMod
Moderator @ Experts Exchange
e-mail: pandoramod@experts-exchange.com

<div>
<div class="content wysiwyg-content">
I downloaded OE 5.0 from the Windows Update site, and when I try to open it, I get this message:<br />
&quot;The current identity could not be changed because one of the applications was unable to switch. CLose any open dialog boxes in other applications before trying again.&quot;<br />
<br />
I've removed it and reinstalled it several times, but I always get this message, even when I have no other applications open. &nbsp;I've searched various places for an answer but haven't found any mention of this.<br />
<br />
Any suggestions?<br />
Thanks, <br />
Claire
</div>
</div>


I downloaded OE 5.0 from the Windows Update site, and when I try to open it, I get this message:
"The current identity could not be changed because one of the applications was unable to switch. CLose any open dialog boxes in other applications before trying again."

I've removed it and reinstalled it several times, but I always get this message, even when I have no other applications open.  I've searched various places for an answer but haven't found any mention of this.

Any suggestions?
Thanks, 
Claire

Outlook Express 5.0 Installation Problem?

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.