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OL Address Book, Deleting Duplicates..

Posted on 2001-06-13
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Last Modified: 2010-04-08
Hey there, Folks..  This is about Outlook 2000, SP2.

I have an office full of folks that had setup "Show this folder as an e-mail address book" for about a half-dozen (exchange) public folders full of contacts.  Approx. 100 workstations.

Alas, the public folders were accidentally deleted, then recovered from backup (re-imported via .PST).  

My problem is: Outlook clients now show duplicates in the address book.  There were 6 folders setup, now I see 18.  Three instances of each folder, and only one of each three works.  Needless to say, my users are a little confused by this, and so am I.

Is there any way to automatically make Outlook remove the address lists/folders that don't work..?  I get a generic "The address list could not be displayed.. " error message.  

Thanks, Y'all
-- Scott.
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Question by:scdavis
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Expert Comment

by:rjcpjc
ID: 6187274
Tools, Options, Addressing.  Remove the non working address lists from there.  
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Expert Comment

by:rjcpjc
ID: 6187286
*****CORRECTION******
Above should be Tools, SERVICES, Addressing tab.  Sorry.  Not enough coffee this morning!


You can also remove the Outlook Address Book Service from Tools, Services and re-add it back and recheck the public folders as address books.
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Author Comment

by:scdavis
ID: 6187718
Hey there - I forgot to mention that I have about 150 PC's in this state, and want to do this without having to spend a day walking around -- If you've got any suggestions, I'd love to hear 'em!

-- Scott.
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Expert Comment

by:PandoraMod
ID: 6357918
ping rj.

PandoraMod
Moderator @ Experts Exchange
e-mail: pandoramod@experts-exchange.com
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rjcpjc earned 200 total points
ID: 6359758
Thanks Pan.  
Scott,

I'd look at some of the profile generation tools out there.  Many can be configured to remove services from user's desktops.  See http://www.slipstick.com/exs/olroam.htm
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Author Comment

by:scdavis
ID: 6360036
Thanks, rjcpjc -

We've finished with manually removing the offending services.

-- Scott.
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