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Office Product Key

Posted on 2001-06-14
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Last Modified: 2012-06-27
Hi there!
   I have installed office 2000 on a few machines at work, then when I go into any office application ie Word and go to Help, then About Word it gives me a 20 digit OEM number instead of the 25 digit product key I used to install it.  Why is this?  Should it do this?
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Question by:Lamc
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LVL 22

Expert Comment

by:Dreamboat
ID: 6190329
The installation key code (for install) and the product ID number are two different things. And, yes, it should be that way. You cannot, for instance, take that product ID and use it as the key code to install on another PC.

Lamc, there is no way a question like this is worth 300 points. You may want to go to Community Support (link at left) and ask them to change points to that of an easy question at 50 points.
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Author Comment

by:Lamc
ID: 6190556
Dreamboat,

  How can I check to ensure that the Product ID number we have matches the installation key code we have on the licenses??
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Dreamboat earned 300 total points
ID: 6190938
I'm sorry. To my knowledge, you cannot.

Imagine this scenario:

Tech Support gives me the installation disks because I need to reinstall some drivers or dll files or something.

I look into my registry to find the key code, take the CDs home overnight (they'll never notice), and install it at home. Makes piracy too easy--it's already easy.

The installation key code is not stored anywhere. It is used by the installation as more of a "password" than anything. I'm almost certain that all we do is count our licenses, then go around and count the installations...

You know, you may want to post a zero-point question in the networking and/or Windows topic areas with a link to this question. You could title it something simple, like "Please see this question". There may be people there that are more familiar with these issues. People who use and troubleshoot Office are, I believe, more software-oriented, and less involved in installation processes.

Hope it helps, Lamc.
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LVL 22

Expert Comment

by:Dreamboat
ID: 6191396
Lamc, I don't understand the C grade. I have done everything I can to help you. I answered your question and even told you to reduce the points.

You ask another question, I give you my knowledge on it, but then advise you to check somewhere else here in EE to get others interested who might be more knowledgeable than I am.

You completely ignore my suggestions, ignore that I answered your original question--correctly--and then you give me a C grade. Why?

Please read the following: http://www.experts-exchange.com/jsp/cmtyQuestAnswer.jsp#3

Please request that community support delete this question and return your points to you.

Thank you.
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Expert Comment

by:teacher_mod
ID: 6231258
lamc,

Grading tips... These are borrowed from Darinw from when he was on
CS staff...

Tip One: Always give an 'A' grade unless you have a clear reason not to
do so.

Tip Two: Before giving less than an 'A' grade, tell the Experts that the
solution is less than excellent and what grade you are prepared to assign.
Give them the chance to improve their response for a better grade.

Tip Three: Always post a comment when accepting a grade. Update the Experts
and let them know that the solution worked and why it worked.

Tip Four: Give your time to the Experts. The Experts Exchange are paid for
the time and effort they give you. The only thing they ask of you is a small
amount of your time managing your questions. In exchange for your time
you get some of the very best help available in the world. It really
requires very little time to post a comment but the pay off is well worth
it when the Experts feel appreciated - see Tip One.

Tip Five: Always post a response to every post that each Expert makes. This
keeps the Experts informed of your progress and the current state of the
problem. You will never regret keeping the Experts informed on the status
of your problem that they are trying to fix.

That is it. If you will follow those five tips, you will get the most out
of Experts Exchange - The Best Site On The Internet!

I have re-graded this question to reflect the actual value of the response
given.

teacher_mod
Community Support Moderator
Experts-Exchange
teacher_mod@experts-exchange.com

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