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  • Status: Solved
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Outlook locking up

My computer crashed while I was playing a video game.  When I rebooted I was unable to startup Outlook
again.  It just displays the startup splash screen and stays there.  I've had this happen to me before
and I usually just double click on the "Welcome.msg" file that is in the Office directory.  Once the
e-mail opens up, Outlook waits a while and then downloads the e-mails from my POP server.  I then get
an e-mail notification icon in the system tray.  After double clicking on the e-mail icon in the system
tray, Outlook usually opens up as normal.  However, this time it didn't work.  

Any ideas as to what my be causing the lockup at the splash screen and any remedies to the problem that
I'm having?

Thanks!
0
prokewl
Asked:
prokewl
1 Solution
 
liebrandCommented:
My guess is there some cross-linked files... run scandisk and defrag and then try it again
0
 
prokewlAuthor Commented:
Nope, that didn't work.
0
 
rjcpjcCommented:
Is this Outlook 2000?  If so you might want to try going to control panels and doing an add/remove and repairing Outlook.
0
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