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Dial Up Networking Disappeared

Posted on 2001-06-14
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Last Modified: 2010-08-05
Dial-up networking has suddenly disappeared from my computer and I am getting various RAS errors in the event viewer.  I have uninstalled and reinstalled TCP/IP, Networking etc.  Nothing helps.  When I use the 'Make New Connection Wizard" it allows me to enter the telephone number I wish to call, the user name and password; however when I get to point where it asks for the name of this connection it tells me that the name must contain no spaces or start with a period.  I have tried several names and nothing works and I have to quit the setup.  I am using Win2K, SP2.  I do have a cable modem which works just fine but I cannot use my modem?  Can anyone help?
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Question by:EHSCHWA
7 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 6195701
Befire we go registy diving,let's start with a general cleanup.

  I would run the Start-windows update to make sure that you have the newest updates.

In addition Cleanup the startup stuff. In win98/Win ME -  Do a Start - Run - msconfig, startup Tab , or for win95 , NT or win2k,
Download the Startup COP a free pcmag utility from
           http://www.zdnet.com/pcmag/pctech/content/18/08/ut1808.001.html
 Run it and it will show you everything that is listed in all the possible startup
                        places, and allow you to disable things one at a time until the problem is eliminated.
 A lot of probelms are caused by excess old baggage - programs that have not been properly  un-installed. Startup Cop will eliminate leftovers and un-wanted programs that you no longer want.
Older Antivirus programs and Norton Utilities have been known to cause problems
try disabling them also !

Update and run 2 good, updated antivirus program- Norton, McAffee etc.
 
 Then run SFC from the Start-run command, and have it fix any broken files.

ALso check into getting driver updates for ALL of your hardware, BIOS, VGA, motherboard etc.

Do a Defrag from SAFE mode !

After all that.

Get a good registry cleaner. MS regclean 41A or newer or some others.
http://www.winguides.com/downloads.php?guide=registry
registry cleaner regclean and others registry repair tools
http://www.easydesksoftware.com/
Commercial - http://www.rosecitysoftware.com/Reg1Aid/

I hope this helps !

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Author Comment

by:EHSCHWA
ID: 6196051
SysExpert, I had already shut down quite few of the start-up programs, although Startup Cop is a nice program and helpful.  In addition I have very good defragging and antivirus programs running all of the time.  I use Diskeeper which runs 2 or 3 times a day and my disks are always in very good shape.  I might mention that I believe this problem might have started after a 'boot-time' defragging although I didn't notice it for a awhile.  I tried repairing the broken links with MS Regclean.  So far, nothing is really working.  In Win2K, I keep logging errors in my event viewer.  Somehow, I believe if I can do a rebuild of RAS I might solve this problem but it keeps rebuilding from the O/S and does not ask for the Win2K disk so the old problems keep showing up.  I am open to any other suggestions you or anyone might have.  I too don't love registry diving but if I have to, I will do it.
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LVL 63

Expert Comment

by:SysExpert
ID: 6196795
OK, did you try the SFC program ??

Also, Did you try to remove RAS totally and re-install it.


At this point it sonds like a corrupted registry.

Do you have and ERD floppy ??

I hope this helps !
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Author Comment

by:EHSCHWA
ID: 6202830
SysExpert, I have exhausted all of my options.  I think there is nothing left to do except back up my work and reload the O/S.  I will do this in the next few days unless I can think of something revolutionary.  I have also begun to experience some problems with other programs, nothing major, but maybe it's time to clean house?  
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LVL 79

Expert Comment

by:lrmoore
ID: 9012555
EHSCHWA,
No comment has been added lately (768 days), so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question:

RECOMMENDATION: PAQ/No Refund

Please leave any comments here within 7 days.

-- Please DO NOT accept this comment as an answer ! --

Thanks,

lrmoore
EE Cleanup Volunteer
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Author Comment

by:EHSCHWA
ID: 9015122
I agree please clean this up.  It is no longer an issue.
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YensidMod earned 0 total points
ID: 9111682
Question is PAQ'd and no points refunded.

YensidMod
Community Support Moderator @Experts Exchange
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