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Saving Yahoo Mail in Outlook Express

Posted on 2001-06-14
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Last Modified: 2010-04-08
My daughter is using AOL to connect to the internet.  She then goes to Internet Explorer and clicks Mail, Read Mail and her Outlook Express opens up.  In the last day or two it has asked her to log on (it does provide her user name and password) but if she clicks this, the window doesn't want to accept what she has typed and just keeps coming up over and over again and will not let her access the mail.  She has even retyped both her name and password but to no avail.  

This worked until just a day ago and we have written to Yahoo but they have not answered with any suggestions on how to access her mail and send from Outlook Express.

Any ideas as to what setting could be messed up?  She was trying to subscribe to some Newsgroup and seems that is when the trouble started.

Any help would be appreciated.

Jeanne
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Question by:Jeanne061397
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Cokane earned 150 total points
ID: 6194330
Go to tools / accounts...
Try removing and recreating your mail accounts - being careful to make sure all settings are correct...Once they are recreated make sure your daughter's accountis set as the default account...

Also - maybe remove the newsgroup that was created that coincieded with this problem occuring.
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by:Jeanne061397
ID: 6197146
My daughter was able to access Outlook express, not quite after she removed hte mail accouns and removed the newsgroup that was created and then she had the problem.  It was excellent help but she was stil not able to log on.

We went to the Yahoo help line and found out that she hadn't subscribed to the Yahoo Delivers.  Once we did that and also since she is using AOL to access Yahoo we had to set it to receive Plain Text and not HTML, she was allowed to sigh on  through Outlook.

Thanks for your help.

Jeanne

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