Modem will not dial
Posted on 2001-06-15
I recently purchased a new computer with an internal modem for the first time. I have a phone plugged into the back of the modem in the proper place. Previous computers all had external modems and worked fine in the same wall jack.
The modem will not dial - dies saying no dial tone - unless I pick up the phone first - you can hear the dial tone, obviously - then is works fine. Even moved the phone line from the wall jack to the other plug-in (phone) to see if maybe miss labeld - nothing.
If you hang up the phone it breaks the connection. Without the phone it modem will not work - no dial tone message.
My ISP provider can shed no light on problem. It must be a setting. Have tried everything I can think of. What am I missing ? Any one experience this ?