Solved

Laptop Will Not Shutdown!!

Posted on 2001-06-15
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Last Modified: 2010-04-27
I got a Acer laptop the TravelMate 730 TVX running Win 98 SE, 64mg of ram & using the power management.  Sometimes when running the laptop off the AC power I go to shut-down windows and the laptop remains running....windows shut down but the computer itself stays running even when I close the lid...............any ideas why ???
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Question by:Staffa
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10 Comments
 

Author Comment

by:Staffa
ID: 6196351
Also the only way to get it to power off is to unplug the AC power & pull out the battery.
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LVL 23

Expert Comment

by:slink9
ID: 6196414
Won't it shut down if you hold the power buton for seven to ten seconds?
Turn off power management in the bios and let Windows handle it.  Is it hooked up to a network?  Mine shuts down well after issuing a
NET USE * /delete /yes
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LVL 2

Expert Comment

by:YingAtt
ID: 6196421
ACPI bug.  See if Acer has an updated BIOS for it.  Also, you may be able to shut it down by pushing and holding down the power switch for several seconds until it powers off.
Good luck.
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Expert Comment

by:RUSTLER
ID: 6196456
Go to programs,accessories,system tools,system infomation...select tools and then choose system configuration. On the sytem configuration page hit the advanced button. Make sure that there is no check mark in the settings for Disable fast shutdown
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Author Comment

by:Staffa
ID: 6196591
Well so far I have not been able to re-create the problem...this laptop is used by many users including from the IT dept & although it has not happened to me it has to other technicians......I have tired all the suggestions except flash the bios which I would rather not do..hehe...Thanks for all your help....Hopefully I can evenually figure it out..
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Expert Comment

by:tzWIZ
ID: 6196779
Is the problem a sparatic thing or does it happen a lot. My lap top (after I've run it really hard) has trouble shutting down sometimes. Also you didn't answer SLINK9. Will the computer shut down after holding the power button for what seems to be way longer than you should ever have too?!!
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LVL 23

Expert Comment

by:slink9
ID: 6196941
I guessed that the "tried everything" actually meant what it said.  I guess some people can deal in absolutes and some can't.  Sort of like saying "Everybody hates me."  Everybody doesn't even know you, much less hate you.
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Expert Comment

by:ComTech
ID: 6283840
Hi all,

This question has been open for awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input. I will monitor this question for a period of 5-7 days and come back and evaluate the situation.

If an Expert has helped, please accept with the answer button.

If returned to I will leave open for discussion.

Please do NOT accept this notice as answer.

Thank you,
ComTech
Community Support Moderator
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LVL 23

Expert Comment

by:slink9
ID: 6283940
Split the points.
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Accepted Solution

by:
ComTech earned 0 total points
ID: 6325208
It's plain from Staffa's comment, there was no answer here, this will move to PAQ.  I cannot in good faith accept a comment that did not solve the question.

ComTech
Community Support Moderator
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