Cannot scan under Windows 2000
Posted on 2001-06-15
I'm unable to use my CanoScan D660U under Windows 2000. I'm dualbooting 2k and Win98, and I'm able to scan just fine under Win98.
Something strange is that--and I don't know if this is normal, it might be--under Device Manager, there are two sets of the "USB Root Hub" and the "VIA USH Host Controller." One of them lists my scanner as a connected device and that there is one free port. The other says there are two free ports. I currently have only two free ports (although up until a while ago I had two additional ports connected to the mainboard, but I removed them suspecting that they were the culprits.) Before I reformatted and upgraded a few hardware components, I was able to use this scanner under Win2k as well as 98. I have an ABIT KT7A mainboard.
Any ideas at all?