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Why @MailSend doesn't run when it's scheduled to run?

Posted on 2001-06-16
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Last Modified: 2013-12-18
Hi,

I've an agent that runs @MailSend with other functions. Schedule to run, doesn't send out mail.

In order to identify the problem, I only have a @MailSend function in an agent, run it manually, sends out the mail. I schedule this agent to run at a specified time, doesn't send out the mail.

I check  if NoExternalApps is set on the server notes.ini. It's not set. I've also made sure that the notes administrator and the user who created the agent is able to run restricted/unrestricted lotuscript (which I think it's irrelevant).

I'm using Notes server 5.0.5. I've checked that there are no patches regarding @MailSend.

What could have gone wrong?

~Desperate for answer~

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Question by:IceMountain
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CRAK earned 25 total points
ID: 6197779
Check in the servers' log if the agent ran at all.

If it did run: did it bring up an error? (-> which?)
If it did not run: was the agent scheduled / signed properly? -> use an id that is authorised to run restricted agents on that server to save/schedule the agent (the NTF -if any- as well, or the developers' id may overwrite your signature/schedule!!!!). Make sure you have set it to run on the right server.

If it still does not work: what are the other functions? Are you using any functions that cannot be used in the backend? Are you e.g. composing a document / bringing a document in edit-mode? On a server running an agent, there is no such thing.... Or if you've used @Command([ToolsRunMacro]; "...") to trigger a lotusscript agent: the same problem occurs if you use UI-objects.
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Expert Comment

by:HemanthaKumar
ID: 6198279
There could be lots of reason that can go wrong and CRAK mentioned certain possibilities that can fail the agent.

But here is the technote which describes in detail about the other possibilities, check it out:

http://support.lotus.com/sims2.nsf/eb5fbc0ab175cf0885256560005206cf/51b953fe15e7c02e8525639b006e95f3?OpenDocument

http://support.lotus.com/sims2.nsf/eb5fbc0ab175cf0885256560005206cf/ca68d4e444dc767c852565bd00691520?OpenDocument

As Crak mentioned you have to check for log for any errors that is mentioned in last link.

~Hemanth
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by:Netminder
ID: 6765122
IceMountain,

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Admin notified of user neglect. Force/accepted by

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HemanthaKumar: points for you at http://experts-exchange.com/jsp/qShow.jsp?ta=lotusnotes&qid=20268120
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