I'm only asking in this area cuz I'm figuring folks here have deepest expertise regarding internet connectivity issues.
I'm running a dedicated Win2K box hosted by a Web Service Provider. I've had a couple clients who have experienced extreme lag lately and have asked them for a tracert. (below).
I don't know how to read tracert reports well enough to be 100% certain that I'm getting reliable information from the folks that host my site...though I have no outstanding complaints about them...I just want verification of what I'm being told.
As they read this trace report they tell me the bottleneck is at AmeriTech.
Resolving DNS hostname www.TTSTRAIN.COM
. Please wait...
Trace Route (Results logged to file: SYS:\ETC\IPTRACE.LOG)
Max Hops: 30 Max Wait: 5 seconds Dest Port: 40001
From: 18.104.22.168 (HOSTNAME UNKNOWN)
To: 22.214.171.124 (www.TTSTRAIN.COM
Hop RTT IPAddress
1 2.000ms 126.96.36.199 (HOSTNAME UNKNOWN)
2 5.009ms 188.8.131.52 (BAS0-0.CHICAGO.IL.AMERITE
3 6.000ms 184.108.40.206 (FA3-1-CORE0.CHICAGO.IL.AM
4 3960.006ms 127.0.0.1 (LOOPBACK)
5 65.000ms 220.127.116.11 (www.TTSTRAIN.COM
The thing that looks a like strange to me is that I'm used to seeing the last hop or two as internal to my provider...inside thier domain mask (i'm betting I'm displaying a fair bit of ignorance with my termonology.) Here's the end of a tracert from my own connection:
17 200 ms 201 ms 200 ms dcr02-g6-0.ekgv01.exodus.n
18 260 ms 201 ms 200 ms csr01-ve240.ekgv01.exodus.
19 210 ms 200 ms 201 ms 18.104.22.168
20 210 ms 190 ms 211 ms 22.214.171.124
I've never experienced the sort of lag that my client is...so the problem _probably _is not with my host...but I'd like to be 100% I'm doing everything I can.