Solved

slot loading imac ejects cd

Posted on 2001-06-18
10
830 Views
Last Modified: 2013-11-17
Hi,

I have a slot laoding imac here running OS9 - everything appears fine until I try to indert a cdrom...

The disk goes into the drive, but at the point where normally it would start to spin and mount the cd, it ejects the disk.

I have never seen this before - any clues gratefully received!

Sha
0
Comment
Question by:sha
  • 6
  • 4
10 Comments
 
LVL 30

Expert Comment

by:weed
ID: 6205081
Does it do it with all CDs or just certain ones?
0
 

Author Comment

by:sha
ID: 6205097
Whoa!

That was quick!

Looks like all of them - I have tried Mac only, pc, magazine disks and music cd's.

All the same result.

 
0
 
LVL 30

Expert Comment

by:weed
ID: 6205111
Can you boot from a CD at startup? That would give us information on whether its a hardware or software issue.
0
MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

 

Author Comment

by:sha
ID: 6205157
can't get the disk to stay in the drive long enough to restart the system - because it is the slot loading version I can not properly insert the cd while it is switched off and if I try to put it in while the system is on, it just ejects the disk before I get the chance to shut down.

BTW I have tested the manual eject mechanism and it appears to be working normally.

0
 
LVL 30

Expert Comment

by:weed
ID: 6205178
Start the mac up and before it gets to the smiling face, insert the CD and hold down the C key. It should accept the CD if the computer is on but hasnt yet selected a startup disk.
0
 

Author Comment

by:sha
ID: 6205266
yep, that's what i did, but it just keeps spitting the cd back out at me.

0
 

Author Comment

by:sha
ID: 6205273
yep, that's what i did, but it just keeps spitting the cd back out at me.

0
 

Author Comment

by:sha
ID: 6205279
yep, that's what i did, but it just keeps spitting the cd back out at me.

0
 
LVL 30

Accepted Solution

by:
weed earned 300 total points
ID: 6207266
That would seem to indicate that the drive is either dirty, or has died. I'm not sure what the procedure is for cleaning those things but you could try a cleaner CD from your local record store. If that doesnt fix it give apple a call and if youre still under warranty theyll replace the drive.
0
 

Author Comment

by:sha
ID: 6208965
Thanks for your help

Sha
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Apple's Mac OS X has become an official member of the malware club. The Flashback Trojan has affected over half million Macs, worldwide. It is behavior that ultimately gets malware onto a person’s computer. Obsolete or out-of-date software helps…
Smartwatches: just a fashion accessory or a useful device for all? The Apple Watch (http://www.apple.com/watch/) was launched in April of 2015 and has become a new way for iPhone users to stay connected. Ranging from $349 to $17,000, the Apple Watch…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question