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slot loading imac ejects cd

Posted on 2001-06-18
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Last Modified: 2013-11-17
Hi,

I have a slot laoding imac here running OS9 - everything appears fine until I try to indert a cdrom...

The disk goes into the drive, but at the point where normally it would start to spin and mount the cd, it ejects the disk.

I have never seen this before - any clues gratefully received!

Sha
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Question by:sha
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Expert Comment

by:weed
ID: 6205081
Does it do it with all CDs or just certain ones?
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Author Comment

by:sha
ID: 6205097
Whoa!

That was quick!

Looks like all of them - I have tried Mac only, pc, magazine disks and music cd's.

All the same result.

 
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Expert Comment

by:weed
ID: 6205111
Can you boot from a CD at startup? That would give us information on whether its a hardware or software issue.
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Author Comment

by:sha
ID: 6205157
can't get the disk to stay in the drive long enough to restart the system - because it is the slot loading version I can not properly insert the cd while it is switched off and if I try to put it in while the system is on, it just ejects the disk before I get the chance to shut down.

BTW I have tested the manual eject mechanism and it appears to be working normally.

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Expert Comment

by:weed
ID: 6205178
Start the mac up and before it gets to the smiling face, insert the CD and hold down the C key. It should accept the CD if the computer is on but hasnt yet selected a startup disk.
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Author Comment

by:sha
ID: 6205266
yep, that's what i did, but it just keeps spitting the cd back out at me.

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Author Comment

by:sha
ID: 6205273
yep, that's what i did, but it just keeps spitting the cd back out at me.

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Author Comment

by:sha
ID: 6205279
yep, that's what i did, but it just keeps spitting the cd back out at me.

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Accepted Solution

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weed earned 300 total points
ID: 6207266
That would seem to indicate that the drive is either dirty, or has died. I'm not sure what the procedure is for cleaning those things but you could try a cleaner CD from your local record store. If that doesnt fix it give apple a call and if youre still under warranty theyll replace the drive.
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Author Comment

by:sha
ID: 6208965
Thanks for your help

Sha
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