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Printer not found

Posted on 2001-06-19
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Last Modified: 2010-04-08
How can I setup MS Outlook 98 so it finds the default printer.
As soon as I click on the [Print] icon or any related menu item under [File] it comes up with a window saying...  
!There are no printers set up for your computer. Double-click the Printers icon in Windows Controll Panel to install a printer.
Well I have 3 printers installed and they are found by all the other programs!?!?!?
Any ideas?
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Question by:egbservices
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Dreamboat earned 400 total points
ID: 6208869
You know what Microsoft says about this? Reinstall your printers. How d'ya like that? Don't shoot the messenger!

Quotes from MS Knowledgebase:

Outlook Cannot Find the Printer

If you have a default printer installed but Outlook cannot find it, remove and reinstall the printer. To do this, follow these steps:
Click Start, point to Settings, and click Printers.

Right-click the printer icon and click Delete on the shortcut menu. If you are asked if you want to remove extra files on the system, click Yes.

Double-click Add Printer, and follow the Add Printer Wizard instructions. If you are asked if you want to replace the existing files, click Yes.


They also say this:

Problem in the Win.ini File

Your Win.ini file contains configuration information for your system. The problem may be any of the following:
You do not have a Win.ini file.

-or-

The Devices section of the Win.ini file is missing, contains incomplete or incorrect information, exceeds the 64 kilobyte (KB) size limit, or is corrupted.

Let me know if you need more help with either of these or if they don't help at all.




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by:egbservices
ID: 6209072
Thanks Dreamboat...
You just hit the nail on the top with the Win.ini 64KB limit! The installation of a new colour printer must have caused it's size to exeed the 64KB by ~1KB! I have now deleted it all together, reinstalled the printers and it all works fine again!
Thanks again and keep up your good work.
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