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33.6K modem on a 486 sx-33.

Someone gave a lady in our church a 486 sx-33 gateway at 16k running Windows 95. I have tried to put a Practical 33.6k modem in the machine to run Juno 4.0 e-mail. It is an isa moden-half card. The machine recognizes the modem and Juno claims that it sees the modem but I cannot get Juno to update the acces numbers which is required to first run the e-mail. Can a 33.6k modem be run by a 486 sx-33 or is the machine too slow?

rid

Machine speed is more than enough. The bottleneck is almost always the so called UART circuit (universal asynchronous receiver-transmitter), but this should reside on the modem card itself and couldn't possibly be a problem as far as modem speed is concerned. This is a general comment. The access number you mention is a concept unknown to me. If you cannot get the modem to work at all, there may be a resources conflict. This cannot be seen from the info provided though.
Regards
/RID

pete1968_be

Hi,
You might try to see if the modem reacts when you go to control panel/modem/diagnostics/querie, if that works you already have a clue that it is functional.
Then you can check if it can connect to the internet via a known working account.
By the accessnumber you are talking about, is that the phone number, the loggin name or what ?

Greetz,

Pete

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jhance

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jsmurf

ASKER

Juno requires one to get local access numbers before using the e-mail. When the modem tries to dail a 800 number to access the numbers, Juno says that the modem is not available. The W95 systems says the modm is installed and working properly.

pleasenospam

If UART is not at least 16550 you should buy a board that will boost the speed up to that. Mine cost $18. It has a lot of other features that I can't get to work, but the comm port at 16550 works great.

Otta

> If UART is not at least 16550

Q: Is there any ISA-interface 33600 modem which does *NOT* have the 16550 UART as part of its hardware?
A: Possibly, a US Robotics "winmodem".
But, since this modem is a Practical Peripherals modem,
it is not a "winmodem" -- the P.P. modem is a "hardware" modem, which works fine with any speed of 486.

Start HyperTerminal, and "send" the strings:

AT&F (return)

and

ATD (return)

to the modem. The first response should be 'OK'.
The second response should be 'OK', followed
by the sound of the "dial-tone".
Tell us what you see & hear.

rid

The modem in Q is an internal, isn't it. Being ISA, I mean. I don't think this is hardware related.
Regards
/RID

ComTech

Hello everyone,

This question has been open for quite awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input. I will monitor this question for a period of 5-7 days and come back and evaluate.

I reserve the right to disallow any comments that may not have a direct conclusion

Thank you,
ComTech
Community Support Moderator

*Question Author, please return and resolve this question.*

jhance

>>I reserve the right to disallow any comments that may not have a direct conclusion

Even if you did not reserve this right, would that change anything?

ComTech

Questioning my motives changes things. This line suggested and added will result in less controversy.

jsmurf

ASKER

It was probably a Juno problem. After several weeks of trying to get the numbers, I tried early in the morning and went right through. I think Juno is trying to discourage people from using the free service by making it so diffucult to get started and connected.