Solved

Win98SE Restarts instead of shutting down

Posted on 2001-06-21
4
137 Views
Last Modified: 2013-12-28
The title says it all. W98 SE restarts the computer when I select "Shutdown" from the shutdown menu. (the computer restarts, not just windows)
0
Comment
Question by:westone
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
tengage earned 100 total points
ID: 6214530
The Windows 98 Second Edition Shutdown Supplement addresses shutdown issues on systems with specific hardware/software configurations running Windows 98 Second Edition. These issues include systems restarting when selecting shutdown and systems hanging on shutdown.
Microsoft recommends the troubleshooting steps outlined in the KB article How to Troubleshoot Windows 98 Second Edition Shutdown Problems. If, after following the steps outlined in this article, the system continues to exhibit shutdown problems, then Microsoft suggests applying this update.
Microsoft has also learned that some customers were replacing the Windows 98 Second Edition version of CONFIGMG.VXD with the Windows 98 version to address shutdown issues. Microsoft strongly recommends that users do not do this. This is an untested scenario that could result in blue screens, ACPI errors and hardware failures. This update will check to see if the appropriate version of CONFIGMG.VXD is installed on the system and replace any older versions with the Windows 98 Second Edition version.
0
 

Author Comment

by:westone
ID: 6215596
tengage, the information you pointed me to contained the solution to the problem, which was simply to disable the fast shutdown feature in msconfig. It was the first step suggested in the article. Thanks, Bill
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question