Solved

Inserting CD-R into CD-RW lockup Win2k

Posted on 2001-06-22
15
263 Views
Last Modified: 2010-04-27
I recently purchased an Acer 8X 4X 32X CD-RW drive, and a package of D-Vision 74min/650MB CD-R Multispeed CD's.

The Drive came with a free Acer 74min/650MB CD-RW 4X/2X CD.

I managed to successfully burn the CD-RW, and that disc continues to work fine, but whenever I insert a CD-R into the drive, after about 20-30 seconds the operating system locks up.

This is my first CD Burner so I have no experience troubleshooting this sort of thing - a prompt answer appreciated :-)
0
Comment
Question by:DannoNZ
15 Comments
 
LVL 3

Expert Comment

by:Cokane
ID: 6218146
How much RAM do you have on your PC - I had a simialr problem a while back when I was running Windows 2000 on only 64 MBRAM - I then added a CDwriter and it locked my system all the time when burning - I think due to the lack of free memory...
0
 

Expert Comment

by:doveofthesea
ID: 6219395
check your drivers with win 2k make sure win 2k supports your drive
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6220301
The lockup occurs even without any burning software installed, before I even try to burn the CD - it happens about 20-30 seconds after I insert the CD into the drive.

The PC Has 128MB of RAM - but if you read the question, this can't be the problem because RW's work fine but R's dont.

The drive is supported by Windows 2000 and is in its original driver state - I added no drivers myself.
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 4

Expert Comment

by:kannabis
ID: 6221783
Does the system freeze totally after you insert the disc?  Or does it "freeze" for a few seconds and then goes about it's business?

When you have auto-insert notification, your cdr will try to read the blank cd, causing a pause.
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6222292
Totally locks up...  Hold on - let me try without auto-insert notification though.
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6222300
Still freezes - no software, no autorun, no nothing, complete lockup...  I held down shift coz I couldn't find the permanent autorun disable option.
0
 
LVL 3

Expert Comment

by:pete1968_be
ID: 6222612
Hi,

Via this link you folks can find how to disable the 'auto insert notification' under windows 2000
http://www.cdrinfo.com/tips/cdr_and_win2k.shtml 
I can think of two reasons why DannoNZ is having trouble with this, one, is that DMA is enabled for this drive, but that doesn't explain why the CDRW works.
The other reason might be, your writer just dislikes this brand of CDR's (it happens) so buy a totally different brand of CDR and give it another try.
I think this link can be usefull too, concerning the lockup:
http://www.itservices.ubc.ca:800/newscentre/into_it/spr99/art.shtml

How are you writing that CDR, one complete recording or with packet writing or something similar ?

If you need additional help, let us know,

greetings,

Pete
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6223479
"Could not resolve the hostname ( www.cdrinfo.com )"

The second link has the opposite problem - their problem is encountered AFTER the CD is burnt, when it is inserted into a DIFFERENT machine.

RE: How are you writing that CDR, one complete recording or with packet writing or something similar ?  I'm not writing  it at all - that's the problem :P  As soon as I insert the CDR, the operating system freezes.  BEFORE opening any burning software, before anything.
0
 
LVL 3

Expert Comment

by:pete1968_be
ID: 6223583
Hello DannoNZ,

You should try this link again: http://www.cdrinfo.com/tips/cdr_and_win2k.shtml
it doesn't seem to give any problem here.
It explains how to disable the auto-insert notification under windows 2000.

Good luck,

Pete
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6223835
"Could not resolve the hostname ( www.cdrinfo.com )"

The second link has the opposite problem - their problem is encountered AFTER the CD is burnt, when it is inserted into a DIFFERENT machine.

RE: How are you writing that CDR, one complete recording or with packet writing or something similar ?  I'm not writing  it at all - that's the problem :P  As soon as I insert the CDR, the operating system freezes.  BEFORE opening any burning software, before anything.
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6223848
Sorry I didn't mean to re-post the above comment, I hit F5 to reload the page to see your comment and it re-posted mine :-(

I still get the can't resolve hostname, maybe your ISP has it cached.

New development:
I have sent the CD-RW along with the CD-R's back, and they think it may well be the CD's (following up on Pete's ideas that it might be the CD-RW doesn't like the CD-R)

So I can't try anything else for now, but if it does turn out to be the CD-R's then Pete's suggestion is correct.
0
 
LVL 3

Expert Comment

by:pete1968_be
ID: 6223933
Hi DannoNZ,

Looks like your DNS is having trouble with that site, if I knew how to look up the IP, starting from the URL I could give you the proper IP adres.
For your convenience I copy&paste the interesting info:

2) Enable/Disable "Auto Insert Notification" for all Devices:
- First, you must logon as administrator.
- Go to "Start" > "run" and enter "regedit" in the box. Click ok, then then click on the following sequence: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Cdrom > Autorun.
- Doubleclick on it, and set the desired value, "0" for disabled and "1" for enabled. The changes won't apply until you reboot.

3) Enable/Disable DMA for all IDE Devices:
- First, you must logon as administrator.
- Go to "Start"> "Settings"> "Control Panel" > "Administrative Tools" > "Computer Managment" > "Device Manager" > "IDE / ATA / ATAPI" > "Controllers".
- Do now just doubleclick on the device you want to change the DMA option.
- Now go to > "Advanced Settings" > "Transfer Mode".

I hope this could be of some assistance, I think it is always good to know how to enable/disable those things.
On the other hand you could also change these with tweakui from the powertoys from MS.

Good luck,

Pete
0
 
LVL 2

Author Comment

by:DannoNZ
ID: 6230126
OK the results are back:

The problem was resulting from a conflict between the CD Writer and Windows 2000 Service Pack 2.

The result is it has been replaced free-of-charge with an Iomega drive.
0
 

Accepted Solution

by:
ComTech earned 0 total points
ID: 6313648
Question removed, with DannoNZ's comment.

ComTech
Community Support Moderator
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question