Solved

Photoshop6 & Illustrator8 problem

Posted on 2001-06-22
23
216 Views
Last Modified: 2010-04-03
HI,
after instulling photoshop 6.0 I can't run illustrator, the error i get is a message box with note illustrator cannot run.

i reinstulled the program, but nothing changed i still get the same error.

Please help a lady
0
Comment
Question by:marwaG
  • 6
  • 3
  • 2
  • +8
23 Comments
 
LVL 3

Expert Comment

by:DCS092999
ID: 6218941
What operating system are you using?  What exactly does the error message say?
0
 
LVL 30

Expert Comment

by:weed
ID: 6219097
Have you tried reinstalling illy? Only takes 5 minutes or so.
0
 

Author Comment

by:marwaG
ID: 6223559
I'm using win98 2nd editon, The error is exactly as I stated, a message box pops up stating: "illustrator cannot run"

I reinstalled both, ps6 and illustrator
0
 
LVL 1

Expert Comment

by:newhmosman
ID: 6239330
ok marwa
what about installing illy in a new folder or another HD if you have.
0
 

Author Comment

by:marwaG
ID: 6243832
i tried but it didnt work! still giving me the same error.
0
 
LVL 1

Expert Comment

by:Benoit Cloutier
ID: 6299531
marwaG, have you upgraded your illustrator 8 to 8.01 ?
0
 

Author Comment

by:marwaG
ID: 6301299
no, could this change anything?
0
 
LVL 1

Expert Comment

by:Benoit Cloutier
ID: 6302031
Of course it could. I know they don't generally put all the updates in the "updates descriptions" but i would give it a try.

http://www.adobe.com/support/downloads/57be.htm
0
 
LVL 30

Expert Comment

by:weed
ID: 6302830
benc: Below are the guidelines posted by EE for posting comments and answers:

"Experts may post solutions to your question in the form of a comment or answer, so be sure to check every email notification as soon as it arrives. Often, an Expert posts the solution to your problem as a comment because it is early in the collaboration process and other issues may be involved. **In addition, it is common etiquette in some topics areas to always post comments and not answers.**"
0
 

Expert Comment

by:ComTech
ID: 6305021
Proposed answer rejected.

From EE Policy:

Advice for Experts on Providing Solutions Through Comments or Answers Experts may post solutions to your question in the form of a comment or answer, so be sure to check every email notification as soon as it arrives.

Often, an Expert posts the solution to your problem as a comment because it is early in the collaboration process and other issues may be involved.

In addition, it is common etiquette in some topics areas to always post comments and not answers. There are several
reasons behind this thinking:

Questions do not become prematurely locked and the collaboration process is not inhibited when the question
is indexed as open for proposed solutions. The question-asker has the power to select the best solution rather than one that is simply suggested as an answer.

Watch out for unclear or multiple-part questions. You can send a comment to the member requesting that they rephrase or break up the question before you submit an answer.

If you don't know the answer, leave the question for someone else.

If you are unsure of your solution, post it as a comment rather than an answer. Members can accept comments as solutions and award points for them. You are only  esponsible for providing one reasonable answer.

You may review information about a member, including their grading history, by clicking on their member name.

If you're having a problem with a Member, you can refer it to us.


Thank you,
ComTech
Community Support
0
 

Author Comment

by:marwaG
ID: 6307392
Sorry for being to late to answer, but i had some network problems.

the URL you gave me is not working. http://www.adobe.com/support/downloads/57be.htm

thankx and sorry again.
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 3

Expert Comment

by:Snazzy_Graphics
ID: 6357751
Are you trying to run both at the same time?
0
 

Expert Comment

by:the_nikon
ID: 6358910
Adobe is not out of the problems...
There is a Demo version of Illustrator 8 that needs a patch... this patch you can dowload it from adobe.com.

This msg "illustrator cannot run" is because the data of the file is out of date.

This patch from Adobe will correct the problem; Photoshop has nothing to see on this, is only an Illustrator problem.
0
 

Expert Comment

by:ComTech
ID: 6359807
Hello the_nikon, would you please read my post above about using the "Answer Button".

Shall reject and return to Active questions list.

ComTech
Community Support
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 6470712
Error "Adobe Illustrator cannot run" When Starting Illustrator 8.0.x or Later
http://www.adobe.com/support/techdocs/15872.htm

Multiple solutions posted here by Adobe.

Asta
0
 

Expert Comment

by:BraveMan
ID: 6490073
Simply, I think you have entered the wrong serial number, Illustrator still accepts your wrong serial number but can't run
0
 
LVL 3

Expert Comment

by:Snazzy_Graphics
ID: 6513037
Braveman, be not so brave. MarwaG has been lost in the "answer" button shuffle.

Haven't you, MarwaG?

Peace!

--Snazzy
0
 

Author Comment

by:marwaG
ID: 6581038
thank u all, but i finally installed illustrator 9 and everything is working just fine.
0
 

Author Comment

by:marwaG
ID: 6581069
i no langer need adobe illustrator 8. i installed illustrator 9 and it is working just fine . i guess it have to do with compatibilities between photoshop 6 and illustrator 8 .

thank u all
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 6617796
Good news, at least in part.

I had some problems with Photoshop 6 and AI 8 until I updated both with patches.  Photoshop 6.01 here:

http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows

":0)
Asta
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 6617798
Forgot to include what the 6.01 Photoshop update fixed, so here it is:
Adobe Photoshop 6.0.1 Update  
 
 The Adobe Photoshop 6.0.1 update fixes several problems discovered after Photoshop 6.0 was released.
Before applying the updater, please reboot your PC.

Significant fixes in the 6.0.1 release include the following:

- The painting tool brush picker has new usability improvements:
* Enter brings up and dismisses the preset picker at the current mouse location.
* Double-clicking a brush in the picker selects the brush and dismisses the picker.
* The current brush is always highlighted in the preset picker.
* The First Brush and Last Brush keyboard shortcuts (> and <) work regardless of whether the current brush exactly
matches a preset brush.
- Image clipping paths in EPS and TIFF files saved from Photoshop 6.0.1 have been modified so that other software, such as QuarkXPress, is able to read them.
- ImageReady is able to save and preview animations under constrained memory conditions.
- There is no slow-down of performance when files in the Open Recent list are unavailable.
- Batch file naming works correctly.
- Export Paths to Illustrator retains path scaling.
- Using certain tools (such as move, marquee, or lasso) after using the Open, Save, and Print commands no longer generates a Program Error dialog.
- Selecting a single color in Color Range now works correctly.
- Online help is accessible for more Web browser configurations.
- New Japanese character map (CMap) files are included to resolve conflicts with ImageStyler 1.0 and PageMaker 6.5.2 Plus.
- Memory usage is better on all Windows operating systems; the network should no longer become unavailable when Photoshop is running.
- Showing and hiding edges for a selection no longer requires pressing Ctrl+H twice.
 
System requirements
Adobe Photoshop 6.0 for Windows (English language versions only)
 
Installation instructions
After downloading a ".exe" file in Windows, double-click on the ".exe" file to access the file's contents.
Need help with downloading? See our Downloading Help documents.

To install the Photoshop 6.0.1 update:
1. Reboot your PC.
2. Disable all virus protection software.
3. Double-click the Setup.exe file.
4. Follow the on-screen instructions.
 
 
Additional notes
This update is intended only for the English version of Adobe Photoshop 6.0. If you have another language version of Adobe Photoshop 6.0, localized versions of the Photoshop 6.0.1 update will be available in the near future. Check your local Adobe Web site for availability.

This updater will only update the retail version of Adobe Photoshop 6.0/ImageReady 3.0 software. It will not update any pre-release (beta) versions. Any problems in updating the applications will be listed in a text file named "patch.err" in the main Adobe Photoshop 6.0 application folder.

To confirm that the update has run successfully, launch Photoshop and verify that the version number on the splash screen shows 6.0.1 and not 6.0. Look at the number in smaller type just below the image. If it does not show 6.0.1, you may not have a retail version. Visit the Adobe Store at http://www.adobe.com/store/, or contact your local Adobe retailer to purchase a retail version.

This update is also available on CD-ROM for US$20.00 plus shipping. In the United States and Canada, call Adobe Customer Service at 1-800-492-3623. Outside the United States and Canada, contact your local Adobe Customer Support for pricing and availability.

Outside the US and Canada, contact your local Adobe Customer Support for availability at http://www.adobe.com/support/intlsupport.html.
 
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6646327
Please update/finalize this question.

Thanks,

Moondancer
Community Support Moderator @ Experts Exchange
0
 
LVL 1

Accepted Solution

by:
Moondancer earned 0 total points
ID: 6866579
Found own solution, upgraded to different version, refunding 50 points and moving to the PAQ at zero points to close.
Moondancer - EE Moderator
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Image optimization 7 139
Using text in Photoshop 4 100
best online free website 29 118
Adobe Illustrator CC 2015 - colors disappeared 3 86
HOW TO CREATE A WEB 2.0 IMAGE WITH A REFLECTION I would like to start by saying I know Web 2.0 isn't a style. It is actually the practice of information sharing or  collaboration on the Web. It is also associated with the technology that is used …
In this article, I'll explain how to change the color of a selection in Photoshop. I'm sure there are a couple different ways to do this in photoshop, but this is my preferred method in Photoshop. I am using Photoshop CS6 and I will be adjusting the…
In this tutorial viewers will learn how to correct colors in Photoshop using the Color Balance adjustment Open a photo for editing in Photoshop: Open a photo for editing in Photoshop: Select "OK" on the dialogue: The Color Balance adjustment works b…
In this tutorial viewers will learn how to create a vector texture to apply a non-rasterized texture to vector images, using Photoshop and Illustrator Open a textured image such as a scanned-in piece of cardboard in Photoshop: Convert the texture to…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now