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Simple Technologies 56K Problem

Posted on 2001-06-22
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Last Modified: 2013-12-27
I have a IBM ThinkPad 765L Running Windows 95 with 64MB RAM.  I have installed a SimpleTechnologies 56K PCMCIA modem.  I installed their software, downloaded updates and installed them.  I can't get a connection faster them 28K.  I know it's not my ISP because I get 56 consistently with my desktop connecting with the same account.  

I don't know what else to try.  IBM and SimpleTechnologies have not helped,

Thanks.
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Question by:ppsi
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Expert Comment

by:rayt333
ID: 6220071
Check this out:
56K Modem Troubleshooting Guide
http://www.56k.com/trouble/connect.shtml

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slvrbullet420 earned 200 total points
ID: 6235181
This sounds a lot like you're using a different modem protocol than the ISP...most likely your ISP is using v.90, and you're using a different protocol.

Simple Technologies has a v.90 firmware update for their Communicator modems, but there are two types.  One for modems with simpleJack, and one for modems without it (and I don't know which kind you have).  Here are the links:

SimpleJack:
readme:http://www.simpletech.com/helpdesk/downloads/v90sj-readme.txt
driver:http://www.simpletech.com/helpdesk/downloads/p60598a.exe

Without SimpleJack:
readme:http://www.simpletech.com/helpdesk/downloads/v90read.txt
driver:http://www.simpletech.com/helpdesk/downloads/upgd706.exe
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