Solved

Hp OfficeJet print/scan in different ports

Posted on 2001-06-22
6
282 Views
Last Modified: 2011-04-14
I just added HP OfficeJet K80xi to a computer running Windows 2000 Professional. Interestingly, when OfficeJet is set to LPT1, it only prints. When it is set to DOT4, it only scans. An enduser therefore has to switch the port back and forth in printer's setting. This routine is extremely cumbersome.

Does anyone encounter this problem before? Is there a way to set printing and scanning to the same port -- to either LPT1 or DOT4? I've been unable to configure this successfully. Maybe there is a configuration for W2kPRO that I might miss somewhere.

Computer = HP Vectra VL 866 MHZ, 256MB Ram, 30GB HD.

Thanks in advance

Charlie
0
Comment
Question by:ch12345
6 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 6220731
1) Download the newest drivers from HP.

Check the HP knowledge base for similar problems.

Is the LPT set for the correct parallel settings in the BIOS ( EPP or ECP etc ).

Also - install SP2 for win2k !

I hope this helps !
0
 

Author Comment

by:ch12345
ID: 6221692
Did both -- applied sp2 to win2k. lpt is ecp.
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 6221771
Check the HP site, and if you can not get it working, call for support !!

I think I remember a problem about HP and memory > 128 MB.....

I hope this helps !
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Accepted Solution

by:
alsaeed_s earned 100 total points
ID: 6222670
I think the best way to solve this problem to uninstall the software and reinstall it again.

You may need to check out this link before uninstalling the diver to enable complete uninstllation:

http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=ojlx&LC=multifunction&Tfile=bpu02071#P55_4801

Then After that user the next link to download(forced Uninstaller) and run it to ensure removing all the setting:
ftp://ftp.hp.com/pub/all_in_one/software/oj563uninstall.exe

Then
disconnect your HP OfficeJet K80xi  from your PC then Reboot the computer..
After that
Install your software normally from the CD-Rom that came with the OfficeJet.

Also, make sure that the software in provided CD supports Windows 2000 (printed on the CD-Rom), Otherwise, download the lastest driver from HP web site, Follow the link below:
http://www.hp.com/cposupport/all_in_one/software/oj741en.exe.html


SAS
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6274847
ch12345

You've asked 79 questions at Experts-Exchange, but only closed/graded 44 of them, despite effort by Experts to help you.

Please update your questions with comments if more is needed, or accept the comment or Proposed Answer that served you to close and award the experts.

If you need help to split points, post a zero point question in Community Support with your request and include the link.  

The "HELP DESK" link on the left has additional information about the Guidelines here, Question and Answer details and more.

Thank you,
Moondancer
Community Support Moderator @ Experts Exchange
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6391001
I am sorry to see that Asker has not returned to update and finalize this question.  I am, therefore, force accepting this question.  In the event the Asker returns with additional needs related to this question, please respond and continue the collaboration process.
Thank you,
Moondancer
Community Support Moderator @ Experts Exchange
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question