asked on

Shift + Arrow Combinations not working

I have a USB keyboard, after installing Windows ME it stopped letting me highlight letters with shift+arrow combinations or shift+ctrl+arrow for words. I can highlight with a mouse.. not even in the Start, Run box.. it just doesnt work ANYWHERE.

I removed all usb drivers and reinstalled and nothing changed, I even went out and bought a MS Natural keyboard, the OS detected it, and gave it Natural Keyboard drivers, but still those key combos dont work.

Any help will be greatly apprecieated!!

pbessman

Get the software from the keyboard manufacturer. You need the additional software for the added features. Get the latest and make sure it supports ME.

pbessman

WHat brand keyboard is it?

callmetails

ASKER

I've had 2 keyboars.. the original gateway keyboard.. and now it's a Microsoft natural keyboard.. there are no drivers for it, except the ones that come with windows ME

SysExpert

Strange. I suspect a corrupted BIOS more than anything else.

1) I would boot from a bootable floppy, and use the DOS EDIT program. See if the keyboard works OK.

2) Then try win ME in safe mode and see if it works.

This should help eliminate the software / vs hardware problem.

I hope this helps !

dbrunton

<<Strange. I suspect a corrupted BIOS more than anything else.>>

I think you mean keyboard BIOS.

ASKER CERTIFIED SOLUTION

SysExpert

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

callmetails

ASKER

The registry sounds like a good direction.. but i dont konw what keys i should be checking..

Any suggestions??

Kyle Schroeder

http://www.microsoft.com/keyboard/download/pc/install_1.2.htm

MS Intellipoint software which may resolve the problem. Or you may need to enable IRQ for USB in your BIOS.

-d

ComTech

Hello everyone,

This question has been open for quite awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input. I will monitor this question for a period of 5-7 days and come back and evaluate.

I reserve the right to disallow any comments that may not have a direct conclusion

Thank you,
ComTech
Community Support Moderator

*Question Author, please return and resolve this question.

SysExpert

callmetails : did you try the DOS check I suggested, to see if this is a hardware or a windows problem ?

callmetails

ASKER

i'm sorry i have not been home in a while.. i'll try it tonite and let you all know how it went with your suggestions.

ComTech

callmetails, thanks for returning. Please decide as soon as possible.

ComTech

ComTech

callmetails, return and resolve this question or risk losing your points in this question.

ComTech
community Support

ComTech

User has declined to return after several attempts. Question will be awarded to SysExpert for the Elimination process and the Registry comment.

ComTech
Community Support

Question will now move to PAQ.