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20 GB HDD not recognizing

hi ,

WE are having PII 400 MHZ DIGITEK machine singapore make, Exisisting was having 4.3 GB HDD , it was planned to get upgrade to 20 GB HDD ,

This machine has got AWARD BIOS ver 5.14

IT gets recognized as 20 gb in bios ,
but it does not boot with win98 /winnt 4.0 ( err " NT detect failure " )
this problem persist for all machine

my suspection to upgrade the FIRMWARE BIOS,
please let me know how do i solve it

regards,
bk.chandra shekar

RoadWarrior

Hello there, could you tell me the BIOS release date on that/those machine(s) that may help determine what kind of problem you are likely to be having. You can see this at bootup, also it would be very useful to have the BIOS ID number from the bottom left of the boot up screen, so we can tell exactly who made the motherboard, and try and find support from them.

At the moment I am considering two possibilities, one, that your machine has a 8.4Gb hdd limitation, or two, that although the BIOS supports up to 27-30Gb, that because that 20Gb drive may be a newer one with just a single platter, then the newer 27Gb+ support may be required for it to work correctly.

regards,

Road Warrior

Kiekerjan

Have you tried running diagnostic bootdisk? It could give you some usefull information! You can download it at the website of the hd producer....(eg. www.ibm.com/harddrive)

Greetz

Kiekerjan

bkchandshekar

ASKER

hi ,

The BIOS Manufactured year is SIS-56000-1998.

MEANS IT IS SIS chipset motherboard

ASKER CERTIFIED SOLUTION

Diplomat

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Diplomat

It looks like you have 2 different problems: BIOS and Windows NT V4.

It is safer to upgrade your BIOS to the latest version. I had the same experience where an old motherboard doesn't recognize drives larger than 8GB. It works when I upgrade to a newer system board (2000 BIOS).

Also Windows NT can only recognize hard drives less than 4 GB. Windows 2000 will eliminate this limitation.

kiranghag

with nt4 you require sp4 or higher
for bios, you can use software from you r manufacturer's site

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