sound problem

Posted on 2001-06-26
Last Modified: 2010-04-13
I recently upgraded from NT to 2000. I had some major problems with the install. Having ironed out the major problems, I now have lost my sound. I can however play Cd's no probvlem but if I try to play an Mp3, it says
"Cannot open the Audio device, another application may be using it." Also most of the system sounds like error exlamations were replaced by the system beep, which I have since disabled. The sound card is installed as a multimedia audio controller. Any ideas please?
Question by:spunog

Expert Comment

ID: 6227448
Try to check in device manager if you have any resource conflicts in address/IRQ and DMA.
You can also start Control Panel and select Sounds and Multimedia and check the Audio tab if the right devices are selected.
Also check the Hardware tab where you can get some troubleshooting help and the properties of the audio devices.
Can you provide the current brand and type of your soundcard and also the current address/IRQ and DMA settings.


Author Comment

ID: 6227551
In the Audio tab of the sounds and multimedia, Everything is greyed out so I can't deselect any of the options. It says no playback devices.It says the drivers are legacy audio drivers. I don't know what type of sound card it is!

Author Comment

ID: 6227598
In the Audio tab of the sounds and multimedia, Everything is greyed out so I can't deselect any of the options. It says no playback devices.It says the drivers are legacy audio drivers. I don't know what type of sound card it is!
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.


Accepted Solution

hendrik999 earned 200 total points
ID: 6235576
Do you know if the sound card is on the motherboard or if it is a separate card.
If it is a seperate card try to find the FCC ID number. Via this number you can find out what card it is.
If it is integrated on the motherboard try to find if there is some text with the brand and model or also try to find the FCC ID number.
After you discovered the brand/model of the sound card you can check if it is in the W2K hardware compatibility list and try to download/install the driver manually.

You can also check the devicemanager if there is a device with a question mark.
Also you can select View | Resources by connection and check which device is using I/O 00000220-0000022F. Normally this should be your sound card.
Also check if there is something disabled.

Can you please let me know the results.


Expert Comment

ID: 8237078
Dear questionner/expert(s)

No comment has been added lately, so it's time to clean up this TA.
I'll leave a recommendation in the Cleanup topic area that this question is to be:

- Answered by: hendrik999

Please leave any comments here within the next seven days.



Cleanup volunteer


Expert Comment

ID: 8280150
Finalized as proposed


Community Support Moderator
Experts Exchange

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows WEb Server sp2 13 520
Windows 2000 Print Server 2 1,045
Windows 2000 unable to connect to the internet by ethernet cable 14 91
Windows Services - Run a Program Grey Out 3 24
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Does your audience prefer people in photos or no people? How can you best highlight what you’re selling? What are your competitors doing, and what can you do that is different and unique from them?  Continue reading to learn how to make your images …
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question