In OUTLOOK EXPRESS- when I created a new email or reply, I get these odd numbers and letters (were at 1st like greek symbols till I upgraded to 5.5)I had to reformate my entire hard disk-after everything went haywire on the pc and using win2000 I still couldn't access the backup. I tracked it down to my installation of the service pack 2 which you can be sure I won't be installing. Don't know why but it buggered things up. Found some people on the web at that time who had the same probem with service pack 2 so I know that is what it must have been as all was well till I installed that. No virus were on the pc. I am running Norton Antivirus 2001 and keep it updated . I am baffled -especially since I had the 'sybols' when I reloaded with 5.0 and now that I 'upgraded' to 5.5 they have become 'numbers and letters'! They just don't go away. I've even checked in my options>send> to try plain format.. nothing gets rid of it! Put up for help on one other message board and they are stumped too! I've checked the Microsoft site and can't find a remedy! Any help would be appreciated. I can't find any info anyplace that fixes this! Cheers!