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chkdsk access denied

I use Windows ME on my laptop.  When I had a problem, a technician said to open a DOS window and type chkdsk. He was dumbfounded when DOS responded "access denied"--also when I did it direct from c:\.  I'm not on a network or anything.  Any idea why this is happening and how to cure it?  Thanks!
1 Solution
Possibly someone has set up a policy on the laptop refusing access.  Chdksk if you run it will recommend running scandisk instead.

Why not try scandisk instead?

One other possibility.  Run a virus scanner over your system.  There is one that flashes up a similar message.  See

hansteisAuthor Commented:
Norton reports no viruses.
Running scandisk from within Windows seems to work fine.
No one else but the repairman has used my computer, so I presume no access-refusing policy has been set up.  Thanks for your help.
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