Link to home
Start Free TrialLog in
Avatar of Wein
Wein

asked on

_ DSL, D-Link-701 and email problems- Firewall problem ?

I'm using a PPPoE DSL account and DLINK DI-701 gateway to allow all my computers to connent to the internet.

Among my computers, I have a Mac and a 700Mhz PC.

with the Gateway, I am able to connect to the Internet.

The problem is that I cannot use properly Outlook Express' Hotmail feature anymore..... ( it seems block sometimes)

And for the web version of Hotmail, sometimes it just stopped accessing my mail.

However, it doesn't occur on my Mac.

I am thinking that the problem is in the firewall on my gateway.

Is there anyone who can tell me how to activate ports..

step by step ...

Thanx.

Wein
Avatar of Otta
Otta
Temporarily connect the PC to the ADSL-modem,
bypassing your DI-701, and see what works correctly/incorrectly, and tell us.
Avatar of Wein
Wein

ASKER

It worked, and for that I'm sure, before attaching to the gateway.
Avatar of Otta
Otta
What settings did you change, to make it work "behind" your firewall? "Obtain IP address automatically" ?? Other?
Avatar of Wein
Wein

ASKER

Obtain IP address automatically
Avatar of Otta
Otta
What's the output from WINIPCFG (Windows 95/98)
or IPCONFIG (Windows NT/2000) ?

Especially: IP-address, netmask, gateway, DNS-server(s).
Avatar of Wein
Wein

ASKER

Using Winipcfg

DNS servers : 192.168.0.1
Node Type : Broadcast
IP Routing Enabled = true
IP address : 192.168.0.6
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.0.1
DHCP Server : 192.168.0.1
ASKER CERTIFIED SOLUTION
Avatar of Otta
Otta
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of pbessman
pbessman
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of pbessman
pbessman
You need to find out what your ISP uses as the fully qualified domain name for the mail server.  For example with @home internet for a Subscriber in Des Moines, IA the fully qualified name is not just Mail, but mail.demone1.ia.home.com.  This equals the friendly name they apply to your mail server plus the domain name.  Hope that helps.  It would help to know what service you are using as an internet provider.  Is this a DSL account, @home, RoadRunner or what?  Please provide me this info and I will try to help you out further.  To help yourself run tracert to your mail server and it should show you the FQDN you need.
Avatar of pbessman
pbessman
You need to find out what your ISP uses as the fully qualified domain name for the mail server.  For example with @home internet for a Subscriber in Des Moines, IA the fully qualified name is not just Mail, but mail.demone1.ia.home.com.  This equals the friendly name they apply to your mail server plus the domain name.  Hope that helps.  It would help to know what service you are using as an internet provider.  Is this a DSL account, @home, RoadRunner or what?  Please provide me this info and I will try to help you out further.  To help yourself run tracert to your mail server and it should show you the FQDN you need.
     Borrowing from Otta try running IPCONFIG while attached to the modem directly to obtain your domain info.
Avatar of pbessman
pbessman
Sorry about the multiple posts, I kept getting errors when trying to send in my response. Now I see I made three, look at the one I made before this one. :-)