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ctfmon.exe

error message:
general protection fault in module CAPTOOL.EXE at 0005:59D3

i am having a conflict problem with one of my programs. i get a gpf when
i launch the program [captool] unless i kill ctfmon first.
-what is ctfmon?
-is it necessary?
-is there some way to keep it from starting?

ctfmon.exe     1092    C:\WINNT\System32\ctfmon.exe

it's properties form says it's name is cicero loader and it used to be cicload.exe. the only reference i can find to it in the MS KB is in Japanese, so not much help.
PIII 1000, 256M, win2k pro.
TIA
0
alk9
Asked:
alk9
1 Solution
 
AvonWyssCommented:
It's part of Offixe XP and known to be troublesome. Disable it by removing it from the registry:
HKEY_LOCAL_USER\Software\Microsoft\Windows\CurrentVersion\Run
Of course, removing the key will only prevent the system loading this app on the next logon.

If you get an error when starting Offce XP, disable the "language bar", and everything should be fine.
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alk9Author Commented:
i spoke too soon. i deleted the ctfmon.exe key from
HKEY_LOCAL_USER\Software\Microsoft\Windows\CurrentVersion\Run, rebooted and everything was fine. i started Word, still ok. today i got the gpf again and found that ctfmon was back. i had been using Excel just before that. is there some way 'permanently' kill it? how about renaming the file in C:\WINNT\System32\ctfmon.exe ?
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mscaranoCommented:
Herei is the complete scoop on ctfmon.exe direct from the source, Microsoft.  Just click on this link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;282599
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