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Windows 2000 pro got blue screen while booting on my notebook

Posted on 2001-07-04
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Last Modified: 2008-02-01
my notebook is IBM i Series 1161-93H

running Windows 2000 pro , 192MB RAM, 20GB IDE HD


I installed Norton Anti-Virus coporate edition version 7.5 on this notebook.
Installation sucessfully and the notebook reboot.
But during booting, the win2k pro got blue screen with this error message on the screen

*** STO: 0X000000A5 (0x00000011,0x00000006,0x00000000, 0x00000000)
The ACPI BIOS in this system is not fully compliant with the ACPI specifications. Please read the README.TXT for possible workarounds. You can also contact your system's manufacturer for an updated BIOS, or visit http://www.hardware-updated.com to see if a new BIOS is available.

The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit http://www.hardware-update.com for an up[dated BIOS. If you are unable to obtain an updated NIOS or the lastest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you tht the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation.

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Question by:adrianmak
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3 Comments
 

Author Comment

by:adrianmak
ID: 6254243
The bios is the lastest.

On the other hand, I success boot in safe mode and I uninstall the norton anti-virus. Reboot notebook.

Everything got normal


So What's wrong ?
0
 

Author Comment

by:adrianmak
ID: 6254407
The bios is the lastest.

On the other hand, I success boot in safe mode and I uninstall the norton anti-virus. Reboot notebook.

Everything got normal


So What's wrong ?
0
 
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Accepted Solution

by:
Gac earned 15 total points
ID: 6258130
is this machine originally a win2k machine?  or did you upgrade from win98/95?  ACPI  Advanced Configuration and Power Interface)is a type of BIOS that allows, like it souds, advanced power stuff.  Norton and the symantec product line are what I like to call "system programs."  The get into the fine workings of your computer.  It does some wierd stuff, which ends up making the program work.  In this case, it sounds like it made some modifications to the boot process, most likely some command the initiates a boot sector scan.
my recommendation: drop by Norton and see if they have any patches or information on disabling this.  Maybe they have a special version of this.  Who knows.

Hope this helps!

-Gac
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