Microsoft Outlook: "The operation failed"
Posted on 2001-07-05
Client: Outlook 98
Server: Exchange 2000
Message: Plain Text
New message being sent only to & cc person's mgrs -- inhouse, inside firewall. Pressing send produces a messagebox with the title of this question. Three such messages, created separately, uniquely, now exist in drafts folder. The day before and after, similar transmissions worked fine. Addresses inserted from Global Address list.
I look today, it seems a new message will go, but the day-old ones won't. Still stuck. What broke? How to prevent? How to fix? When closing window (or pressing escape) it asks if we want to save changes. What changes? Tried to send and failed, is this logged somewhere inside the message?
As I look, Same desktop, some months before, had two outbound messages go to Outbox. Where they remain. Something stuck them there, they just won't go.
The best clue I got is that I think all cases involve users on separate servers, but it does not happen all the time.
The admin says we know the fix, just reboot and make new messages. Well, the broken messages are old.... but I'd really like to know more of what is really going on there, for cases of higher priority of IM so to speak.